Administrative Skills, Automotive Industry, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Multitasking, Organizational Skills, Plan Meetings, Sales, Sales Support, Spreadsheets, Team Building, Team Lead/Manager, Team Player, Telephone Skills
Bay Ridge Auto Group is looking for an energetic, outgoing, and customer-focused Sales Concierge to join our team. This position is ideal for someone who enjoys talking to people, thrives in a fast-paced environment, and wants an opportunity to grow within the automotive industry while earning hourly pay plus commission.
As a Sales Concierge, you will play an important role in supporting both the sales and service departments through customer communication, appointment coordination, administrative support, and creating a welcoming dealership experience.
We are looking for someone with a strong personality, positive energy, and the ability to make customers feel comfortable from the moment they walk in or call the dealership.
What We’re Looking For:
- Strong communication and customer service skills.
- Comfortable speaking with customers in person and on the phone.
- Positive, outgoing, and professional attitude.
- Willingness to learn CRM systems and dealership software.
- Organized and able to multitask in a busy environment.
- Reliable, punctual, and team-oriented.
- Comfortable making outbound calls and handling incoming inquiries.
- Candidate should preferably live locally in Brooklyn or Staten Island.
Responsibilities:
- Answer incoming phone calls related to both sales and service departments.
- Make outbound calls for appointment confirmations, follow-up, and customer communication.
- Assist customers professionally both in person and over the phone.
- Help manage customer leads and communication through the dealership CRM system.
- Assist with spreadsheets, data entry, filing, and basic administrative tasks.
- Greet showroom customers and create a welcoming first impression.
- Support the sales and service teams with day-to-day communication and organization.
- Maintain professionalism and organization at the front desk area.
- Help contribute to a positive customer experience throughout the dealership.
Schedule Requirements:
- Must be available to work weekends.
- Flexible scheduling available.
- Evening availability preferred.
Compensation:
- Hourly pay plus commission opportunities.
- Opportunity for advancement and long-term growth within the organization.
Why Bay Ridge Auto Group?
Bay Ridge Auto Group is a family-run dealership in Brooklyn that believes customer experience matters. We are building a team centered around hospitality, professionalism, and positive energy. This role is a great opportunity for someone who enjoys working with people and wants to build a career with room for growth within the organization.
If you’re outgoing, motivated, and ready to be part of a strong team atmosphere, we’d love to meet you.
Apply today and become part of the Bay Ridge Auto Group family.
About Bay Ridge Honda:Bay Ridge Honda has been family-owned and operated since 1960. We're proud to be one of the top-performing Honda dealerships in the country, but more importantly, we're built like a family, not a corporation. We offer tremendous potential for growth and a workplace where people want to stay and succeed together.