Sales Confirmations Representative

Vivint

Provo, UT

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JOB DETAILS

SALARY

SKILLS

Communication Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, English Language, Gaming, Identify Issues, Multilingual, Safety/Work Safety, Sales, Smart Homes, Spanish Language, Telehealth

LOCATION

Provo, UT

POSTED

5 days ago

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

The Role:

We are looking for a full-time Sales Confirmation Representative to make outbound confirmation calls to customers scheduled to be installed the next day. This role is essential to our department's success in delivering world-class customer service!

Compensation: $17Hourly + commission

Who we are looking for:

+ Competitive personality & Growth mindset

+ Someone that adds to our fun and positive culture

+ Persistent with strong communication skills

+ Ability to build and maintain strong client relationships with our potential customers

+ Able to maintain an engaging energy and enthusiasm with our potential customers

+ Sales or retention experience preferred

+ Full-time employment

+ Bilingual in Spanish and English - is preferred

Job Duties:

+ Outbound confirmation calls to potential Vivint customers scheduled for Installation

+ Increase the company's fulfillment by confirming customers' installation date

+ Troubleshoot account and address customer concerns

+ Must be able to work out of our Provo Headquarters

+ Must be available to work Sundays

Learn about the Vivint Culture (https://www.vivint.com/company/careers) and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

+ Daily lunch and drinks on site

+ Paid holidays and flexible paid time away

+ Employee/Friends/Family Discounts

+ Onsite health clinic, gym, gaming tables

+ Medical/dental/vision/life coverage & 24/7 Medical Hotline

+ 401(k) + Employer Match

+ Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

About the Company

Vivint

Founded in 1999 as a home security company, Vivint grew rapidly due to a expansive sales staff and passion for customer service. However, by 2009 our CEO was frustrated with the lack of innovation in the security industry, and the fact that we were limited in what we could offer our customers due to reselling third party equipment.

By 2012, Blackstone Group - the largest alternative investment group in the world - purchased Vivint for $2.3 billion dollars. This provided the capital to begin designing and manufacturing our own equipment. Since then, Vivint has become the largest and best positioned company in the smart home industry.

We've had a period of explosive growth over the last decade, and are looking to continue that over the next!

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Security and Surveillance

FOUNDED

1999

WEBSITE

https://www.vivint.com/

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