Job Description
Job Title: Sales Consultants
Duration: 3 - 6 months Contract with possible extension
Location: Costa Mesa, CA - Onsite Role
Payarate: $22/h on W2.
Work Schedule: Scheduled hours are typically 38.75 -40 hours for a 5-day work week.
Normal Mall Hours:
Reports to Store Management.
Duration: 3 - 6 months Contract with possible extension
Location: Costa Mesa, CA - Onsite Role
Payarate: $22/h on W2.
Work Schedule: Scheduled hours are typically 38.75 -40 hours for a 5-day work week.
Normal Mall Hours:
- Mon - Thurs: 10am -8 pm
- Fri- Sat: 10am -9pm
- Sun: 11am -7pm
- The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales.
- Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling.
- Achieve and exceed sales goals that are consistent with Client Design Store sales objectives.
- Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.
- Stay current with new product developments and market trends.
- Develop problem-solving techniques to handle customer issues.
- Maintain professional relationships with customers and colleagues.
- Assist in loss prevention through awareness and close attention to detail.
- Ability to merchandise using Client Design standards and Directives.
- Follow all company and employee policies.
- Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized store, etc.).
- Assist with receiving, checking in and putting away or displaying merchandise shipments.
- Follow and complete Management Directives as well as other duties assigned.
- Adhere to assigned schedule.
- All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest.
- Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data).
- Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up).
- Prepare and participate in physical inventory and cycle counts.
- Use of security measures (alarms, locks, safe, etc.) effectively.
- Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)
- Other duties and/or responsibilities as required or assigned.
- MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and special skills):
- High School diploma required. College degree or equivalent a plus.
- Committed to excellence – quality driven.
- Customer Service and Sales oriented.
- Minimum of 2 years’ experience in a high-end luxury retail sales environment, preferred
- Proficient written and verbal communication skills.
- Computer skills
- Luxury Timepiece Sales, a plus
- Ability to navigate a POS system
- Positive and productive work relationships
- Extensive standing and walking on concrete surfaces.
- Bending and stooping.
- Overhead reaching.
- Climbing a ladder.
- Lifting or pushing up to 50 lbs.
- When necessary, overtime may be required. As much advance notice as possible will be provided.
- Ability to work under pressure.
Reports to Store Management.
Numbers & Facts
| Location | Costa Mesa, CA |
| Industry | Computer/IT Services |
| Company Size | 1 to 9 employees |
| Year Founded | 2016 |
| Website | https://www.shglobalsolutions.com |
About Company
SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:
● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems
● Professional program and project management services for large and complex projects
● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)
Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies. Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.
Skills
- Business Developmentunmatched
- Communication Skillsunmatched
- Computer Skillsunmatched
- Concreteunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Data Entryunmatched
- Detail Orientedunmatched
- Develop and Maintain Customersunmatched
- Exceeded Sales Goalunmatched
- High School Diplomaunmatched
- Inventory Cycle Countsunmatched
- Lift/Move 50 Poundsunmatched
- Loss Preventionunmatched
- Market Trend Analysisunmatched
- Organizational Skillsunmatched
- Performance Metricsunmatched
- Physical Inventoryunmatched
- Point of Sale (POS) Systemsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Product Shipmentsunmatched
- Resolve Customer Issuesunmatched
- Retail Managementunmatched
- Retail Salesunmatched
- Revenue Growthunmatched
- Salesunmatched
- Shipping/Receivingunmatched
- Staff Policiesunmatched
- Team Playerunmatched
- Up-Sellingunmatched
- Writing Skillsunmatched
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