Sales Consultant

TPI Global (formerly Tech Providers, Inc.)

Costa Mesa, CA

JOB DETAILS
SKILLS
Business Development, Communication Skills, Computer Skills, Concrete, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Data Entry, Detail Oriented, Develop and Maintain Customers, Exceeded Sales Goal, High School Diploma, Inventory Cycle Counts, Lift/Move 50 Pounds, Loss Prevention, Market Trend Analysis, Organizational Skills, Performance Metrics, Physical Inventory, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Product Shipments, Resolve Customer Issues, Retail Management, Retail Sales, Revenue Growth, Sales, Shipping/Receiving, Staff Policies, Team Player, Up-Selling, Writing Skills
LOCATION
Costa Mesa, CA
POSTED
2 days ago
Job Title: Sales Consultants
Duration: 3 - 6 months Contract with possible extension
Location: Costa Mesa, CA - Onsite Role
Payarate: $22/h on W2.
 
Work Schedule: Scheduled hours are typically 38.75 -40 hours for a 5-day work week.
Normal Mall Hours:
  • Mon - Thurs: 10am -8 pm
  • Fri- Sat: 10am -9pm
  • Sun: 11am -7pm
POSITION OBJECTIVE:
  • The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales.
PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES:
  • Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling.
  • Achieve and exceed sales goals that are consistent with Client Design Store sales objectives.
  • Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.
  • Stay current with new product developments and market trends.
  • Develop problem-solving techniques to handle customer issues.
  • Maintain professional relationships with customers and colleagues.
  • Assist in loss prevention through awareness and close attention to detail.
  • Ability to merchandise using Client Design standards and Directives.
  • Follow all company and employee policies.
  • Complete Daily Assignments (i.E. Maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized store, etc.).
  • Assist with receiving, checking in and putting away or displaying merchandise shipments.
  • Follow and complete Management Directives as well as other duties assigned.
  • Adhere to assigned schedule.
  • All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest.
  • Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data).
  • Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up).
  • Prepare and participate in physical inventory and cycle counts.
  • Use of security measures (alarms, locks, safe, etc.) effectively.
  • Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)
  • Other duties and/or responsibilities as required or assigned.
  • MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and special skills):
  • High School diploma required. College degree or equivalent a plus.
  • Committed to excellence –quality driven.
  • Customer Service and Sales oriented.
  • Minimum of 2 years’experience in a high-end luxury retail sales environment, preferred
  • Proficient written and verbal communication skills.
  • Computer skills
  • Luxury Timepiece Sales, a plus
  • Ability to navigate a POS system
  • Positive and productive work relationships
PHYSICAL DEMANDS:
  • Extensive standing and walking on concrete surfaces.
  • Bending and stooping.
  • Overhead reaching.
  • Climbing a ladder.
  • Lifting or pushing up to 50 lbs.
  • When necessary, overtime may be required. As much advance notice as possible will be provided.
  • Ability to work under pressure.
HIERARCHICAL STRUCTURE:
Reports to Store Management.
 

About the Company

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TPI Global (formerly Tech Providers, Inc.)