Sales Consultant - Hyundai

About This Job

As a Hyundai Sales Consultant, you connect customers with their ideal vehicles, playing a pivotal role in their car-buying journey. You represent the Hyundai brand, delivering an exceptional experience that builds lasting relationships and drives dealership success. This role combines a passion for automotive sales with a commitment to outstanding customer service, directly contributing to our reputation and growth.

Job Duties and Responsibilities

The Sales Consultant guides customers through the vehicle selection and purchase process, ensuring a smooth and satisfying experience. You manage customer relationships from initial contact to post-sale follow-up.

• Engages prospective buyers in the showroom and online, identifying their needs and preferences.
• Sells new and pre-owned Hyundai vehicles, meeting and exceeding sales targets.
• Provides outstanding Customer Service, building rapport and trust with every interaction.
• Negotiates pricing and terms of sale to achieve mutually beneficial agreements.
• Masters comprehensive Product Knowledge of all Hyundai models, features, and technology.
• Performs proactive Lead Generation activities, cultivating new sales opportunities.
• Utilizes CRM Software to track customer interactions, manage leads, and maintain an organized sales pipeline.
• Executes effective Closing Sales strategies, finalizing transactions and securing customer commitments.
• Maintains clear and persuasive Communication with customers, colleagues, and management.
• Practices Active Listening to fully understand customer requirements and concerns.
• Conducts compelling Vehicle Demonstrations, highlighting key features and benefits.
• Completes all necessary paperwork accurately and efficiently.

Required Qualifications

Education

• Possesses a high school diploma or equivalent.

Experience

• Holds previous experience in a sales, retail, or customer-facing role.

Knowledge/Skills

• Demonstrates strong understanding of Automotive Sales principles.
• Exhibits exceptional Customer Service skills and a customer-first mindset.
• Applies effective Negotiation techniques to achieve positive outcomes.
• Possesses the ability to quickly acquire and retain Product Knowledge.
• Understands and implements Lead Generation strategies.
• Proficiently uses CRM Software for sales management.
• Applies proven Closing Sales methodologies.
• Communicates clearly, concisely, and persuasively, both verbally and in writing.
• Practices Active Listening to discern customer needs.
• Conducts engaging and informative Vehicle Demonstrations.
• Holds a valid driver's license with a clean driving record.

Preferred Qualifications

• Possesses prior experience in automotive sales, especially with the Hyundai brand.

Physical Requirements/Work Conditions

• Works in a dealership showroom and outdoor lot environment, which may include exposure to various weather conditions.
• Stands, walks, and sits for extended periods throughout the workday.
• Operates vehicles for test drives and demonstrations.
• Communicates effectively in person, over the phone, and via digital channels.
• Works flexible hours, including evenings, weekends, and holidays, to meet customer demand.

Conicelli provides a positive, professional work environment. Our team members enjoy many benefits including:

• Full-Time Employment
• Medical, Dental and Vision
• Vacation/Paid Time Off
• 401(k)
• Family owned and operated for over 40 years!
• We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug testing.