Sales Consultant, Product Specialist Automotive Sales (Ron Marhofer Buick GMC)

Why Join the Ron Marhofer Buick GMC Sales Team?

Are you a high-energy, customer-focused individual looking to thrive in a high-volume dealership environment? At Ron Marhofer Buick GMC, we do things differently. We’ve eliminated the stressful, high-pressure, old-school dealership culture and replaced it with a transparent, single-point, no-haggle buying process.

Whether you are an experienced auto sales professional or a top performer from hospitality, retail, or tech sales, we give you the tools, inventory, and foot traffic needed to reach high-volume income potential.

What Makes Us Stand Out?

• High-Volume Inventory & Demand: Sell top-performing Buick SUVs and premium GMC trucks/SUVs backed by a loyal Northeast Ohio customer base.
• No-Haggle, One-Price Sales Model: Focus on building relationships and helping customers find the right vehicle without endless price negotiations.
• Predictable & Competitive Earnings: Outstanding compensation package designed to reward volume, customer retention, and performance.
• Work-Life Balance: Structured schedule with modern technology to manage your leads efficiently.
• Career Advancement: We actively promote from within across our entire auto family.

Key Responsibilities

• Guide & Assist: Provide an exceptional, transparent buying experience for every guest online, over the phone, and in person.
• Product Expertise: Build a strong knowledge of Buick and GMC vehicle features, technology, and financing options to assist customers effectively.
• Test Drives & Demos: Demonstrate vehicle technology and conduct dynamic test drives.
• Lead & CRM Management: Follow up with internet leads, manage customer relationships, and track sales progress using our state-of-the-art CRM.
• Delivery & Customer Experience: Ensure smooth vehicle handoffs, complete necessary paperwork, and maintain a high customer satisfaction rating.

Qualifications

• Strong communication, interpersonal, and active listening skills.
• Drive to succeed in a fast-paced, high-volume environment.
• Prior experience in automotive sales, retail sales, customer service, or hospitality is a plus (we provide complete training!).
• Tech-savvy with comfortable phone/email/video communication skills.
• Valid driver’s license with an acceptable driving record.

Benefits & Perks

• Competitive Compensation Plan (Base + High-Volume Commission/Bonuses)
• Comprehensive Health Coverage: Medical, Dental, and Vision Insurance
• Retirement Plan: 401(k) with company match
• Paid Time Off: Vacation, holiday, and personal time
• Ongoing Training: Paid manufacturer certifications and career development support
• Employee Discounts: Special pricing on vehicle purchases, parts, and service

Required Education:
- High school diploma or GED required.
- Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.

Preferred Education:
- Associate degree or coursework in business, marketing, communications, or a related field preferred.
- Ongoing sales, customer service, or automotive industry training is a plus.

Required Experience:
- Previous customer service, retail sales, hospitality, or relationship-building experience required.
- Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.

Preferred Experience:
- Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.
- Experience delivering exceptional customer experiences and handling digital leads is highly desirable.

Required Skills and Abilities:
- Excellent communication, listening, and interpersonal skills.
- Ability to build rapport, present products effectively, use technology and CRM systems.
- Manage multiple priorities and work evenings, weekends, and holidays as needed.

Preferred Skills and Abilities:
- Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.
- Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.