• Battle Creek, MI
    7 days ago

    Job Description

    Are You Ready to Be the Spark Behind Unforgettable Guest Experiences? Do you thrive on connecting with people, staying organized, and keeping fast-moving operations running smoothly? Are you energized by supporting a dynamic sales team, creating seamless event experiences, and turning inquiries into lasting guest relationships? If you love being the behind-the-scenes hero who makes every booking shine, we want you as our next Sales Coordinator!

    Why You’ll Love This Job

    • Be the Go-To Connector – Serve as the main point of contact for clients, guests, and internal teams, making sure every detail of group bookings and events flows seamlessly.
    • Support Sales Success – Help drive revenue by preparing proposals, contracts, and sales materials that turn leads into confirmed business.
    • Create Exceptional Experiences – Work hand-in-hand with hotel departments to ensure every meeting, event, and group stay exceeds expectations.

    What You’ll Be Doing

    • Guest & Client Communication – Answer calls and emails, provide clear and enthusiastic information about hotel services, event spaces, and booking options.
    • Event & Booking Coordination – Manage rooming lists and coordinate meeting setups, catering, and audio-visual needs to deliver smooth, stress-free events.
    • Sales Operations – Prepare proposals and contracts, track sales calls, and maintain organized, accurate sales records.
    • Market Research & Lead Support – Identify potential clients, conduct online research, and help track market trends and opportunities.
    • Follow-Up & Satisfaction – Check in with guests and clients before and after events to ensure expectations are met—and exceeded.
    • Administrative Excellence – Keep files organized, distribute internal communications, and support the team with essential administrative tasks.

    Who You Are

    • A Natural Communicator – Friendly, professional, and confident in both written and verbal communication.
    • Organized & Driven – You love juggling multiple priorities and hitting deadlines without breaking a sweat.
    • Guest-Centered – Passionate about delivering service that leaves a lasting impression.
    • Sales-Savvy – Comfortable with basic sales and marketing concepts and eager to learn more.
    • Tech-Ready – Confident using computers, email, CRM systems, and reservation software.
    • Hospitality-Minded – Previous experience in hospitality, sales, or front desk roles is a plus.
    • Flexibility to work varying schedules, including holidays, as needed.

    Numbers & Facts

    LocationBattle Creek, MI

    Skills

    • Administrative Skillsunmatched
    • Audiovisualunmatched
    • Call Monitoringunmatched
    • Catering Servicesunmatched
    • Contract Creationunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Email Technologyunmatched
    • Event Managementunmatched
    • Internet Researchunmatched
    • Market Researchunmatched
    • Market Trackingunmatched
    • Market Trend Analysisunmatched
    • Marketingunmatched
    • Multitaskingunmatched
    • Online Helpunmatched
    • Organizational Skillsunmatched
    • Plan Meetingsunmatched
    • Presentation/Verbal Skillsunmatched
    • Proposal Writingunmatched
    • Research Skillsunmatched
    • Salesunmatched
    • Sales Operationsunmatched
    • Sales Proposalsunmatched
    • Sales Supportunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched

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