Sales Coordinator - Hampton Inn & Suites Seattle Federal Way

The Hampton Inn & Suites Seattle/Federal Way is seeking a Sales and Events Coordinator to join our team!

Located in the heart of Federal Way between Seattle and Tacoma, our 142-room property offers guests convenience, comfort, and trusted Hilton service. With flexible meeting space, modern amenities, and exceptional hospitality, we are a destination for both business and leisure travelers.

In this role, the Sales and Events Coordinator will provide essential administrative and operational support to the Director of Sales, ensuring the seamless coordination of group sales and events. This individual will serve as a vital link between clients, Director of Sales, and hotel operations-helping deliver exceptional service, accurate documentation, and smooth execution of events.

What will I be doing?

As a Sales and Events Coordinator, you will:

• Provide administrative support to Sales Department, including building leads, merging contracts, client correspondence, point-of-contact for events and data entry.
• Prepare and distribute Banquet Event Orders (BEOs), group resumes, reports, and other sales documents.
• Coordinate site inspections and client visits, ensuring a polished and welcoming experience.
• Support group turnover process, ensuring accurate details are communicated across departments.
• Maintain accurate records in Delphi.fdc, Microsoft Office applications, and other hotel systems.
• Assist with day-of-event support, including client liaison duties and interdepartmental communication.
• Assist in maintaining marketing collateral, sales files, and office supplies as needed.

The ideal candidate will have:

• At least one year of hotel sales, catering/events, or administrative experience (hospitality experience preferred).
• Strong organizational skills and the ability to manage multiple priorities with attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with Delphi.fdc strongly preferred.
• Excellent verbal and written communication skills.
• A proactive, professional, and service-oriented approach to both internal and external clients.
• Ability to work collaboratively in a fast-paced, team-focused environment.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage - for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.