Northwest Houston | Direct Hire | Full-Time | 100% In Office
Salary: $45,000$50,000
We are partnering with an established Houston-area company seeking a Sales Coordinator to support customers throughout the post-sale process. This role will handle order processing, customer requests, and project coordination while working closely with internal departments to ensure everything moves smoothly from order through completion.
Please Note: We are seeking candidates with professional office experience supporting customer orders and projects for a company that provides products to its customers. This is not a sales, call center, or retail customer service position.
Key Responsibilities
Process customer orders, exchanges, returns, and related requests
Respond to questions regarding orders, pricing, product information, availability, and shipping status
Coordinate with internal departments to keep customer orders and projects moving forward
Obtain purchase order numbers and payment information as needed
Maintain accurate customer, order, and transaction records
Track open orders and requests and provide follow-up through completion
Assist with resolving order discrepancies, changes, and other customer needs
Verify and update customer account information
Provide occasional front-office and administrative support as needed
Qualifications
Previous experience in sales support, order processing, customer support, project coordination, or a similar office-based role
Experience supporting customer orders and projects within a product-based business
Strong attention to detail and ability to manage multiple priorities
Excellent organizational and follow-through skills
Professional verbal and written communication skills
Proficiency with Microsoft Office and ability to learn new software systems quickly
Experience with CRM, ERP, order management, or similar business systems is a plus
Positive attitude, strong work ethic, and willingness to assist others
Education
High school diploma or equivalent required
Bachelor's degree or equivalent work experience preferred
Benefits & Perks
Direct hire opportunity
MondayFriday, 8:00 AM5:00 PM
Excellent benefits package
10% 401(k) match after six months
Stable company with a strong team culture
What We're Looking For
We're looking for someone who enjoys being the person behind the scenes keeping everything moving after the sale. Someone who is organized, customer-focused, and comfortable coordinating the details from order through completion.
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