Sales Coordinator III

Sales Coordinator

Location: Keene, NH (100% Onsite)
Schedule: 40 hours/week (occasional overtime and flexibility required based on workload)

Position Overview

We are seeking a highly detail-oriented Sales Coordinator to support order management and customer service operations. This role requires strong organizational skills, the ability to navigate complex business systems, and a commitment to delivering exceptional customer service. Due to the complexity of the systems and processes, the ideal candidate must be patient, eager to learn, and interested in growing with the organization.

Key Responsibilities

• Execute quotes, orders, and other order management activities with a high level of accuracy.
• Build and maintain strong relationships with internal and external customers.
• Interpret and execute contractual agreements.
• Coordinate order requirements through MRP systems and other business tools.
• Facilitate communication across departments to meet customer requirements.
• Provide professional verbal and written communication with excellent grammar and attention to detail.
• Support multiple customers, markets, and business segments while maintaining responsiveness.
• Participate in training, testing, and project-related initiatives.
• Represent the company in a professional and customer-focused manner.

Required Qualifications

• Bachelor's degree in Business Administration or a related field.
• 3 5 years of customer service experience, including handling customer purchase orders and contracts.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Effective problem-solving and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Strong typing and keyboarding skills.
• Comfortable working with multiple complex business systems.
• Self-motivated with a strong desire for professional growth.

Preferred Qualifications

• Customer service or sales experience in a manufacturing environment.
• Experience working with MRP systems.
• Basic understanding of the Aerospace & Defense industry.
• Experience working in a fast-paced, diverse business environment.

Soft Skills

• Strong interpersonal and relationship-building skills.
• Team-oriented mindset.
• Customer-focused with a commitment to delivering an outstanding customer experience.
• Ability to remain professional and composed under pressure.

Travel: None required.