Sales Coordinator

• Support the Sales team with day-to-day administrative activities, client communication, group bookings, meetings, and special events.  

• Prepare and distribute proposals, contracts, banquet event orders, resumes, reports, presentations, and other sales-related documents.  

• Respond promptly and professionally to client inquiries, providing information about guest rooms, meeting spaces, catering options, and hotel services.  

• Maintain accurate client, account, booking, and activity information within the hotel’s sales and property management systems.  

• Coordinate site visits, client appointments, sales meetings, familiarization tours, and special events.  

• Partner with Front Office, Revenue Management, Reservations, Food & Beverage, Banquets, and Operations teams to support seamless group and event experiences.  

• Assist with prospecting, lead research, account development, follow-up activities, and other initiatives that help generate revenue and grow client relationships.  

• Track room blocks, meeting requirements, deadlines, deposits, contracts, and other important booking details.  

• Support group arrivals by preparing welcome materials, coordinating amenities, and communicating key information across hotel departments.  

• Maintain organized sales files, calendars, reports, databases, and departmental communication records.  

• Help foster a collaborative, welcoming, and client-focused culture aligned with Sonesta’s People People philosophy.  

• Any other duties as assigned. 

What great looks like 

• Previous hotel, sales, events, administrative, customer service, or hospitality experience preferred.  

• Strong organizational skills with excellent attention to detail and the ability to manage multiple priorities.  

• Excellent written and verbal communication skills with a warm, professional, and service-focused approach.  

• Ability to build positive relationships with clients, guests, and colleagues across the hotel.  

• Comfortable working independently while collaborating closely with a fast-paced Sales and Operations team.  

• Strong computer skills, including Microsoft Office or Google Workspace.  

• Experience using hotel sales, catering, CRM, or property management systems preferred.  

• Ability to handle confidential information and time-sensitive client requests with professionalism and discretion.  

• Flexible availability to support occasional client events, site visits, evenings, weekends, and holidays as needed.  

• A passion for hospitality, teamwork, sales, and creating memorable client and guest experiences.