Adobe Product Family, Advertising, Advertising Operations, Billing, Business Model, Communication Skills, Competitive Research, Consumer Advertising, Contract Creation, Contract Processing, Customer Relations, Customer Support/Service, Deep Learning, Detail Oriented, Diversity, Entertainment and Media, Government Contracts, Interpersonal Skills, Inventory Management, Management Consulting, Market Research, Media Buying and Planning, Microsoft Office, Multimedia, Multitasking, Organizational Skills, Plan Meetings, Pre-Sales, Printing, Production Control, Request for Proposals (RFP), Research Contracts, Sales, Sales Cycle, Sales Management, Sales Support, Strategic Accounts, Team Player, Technical Delivery, Time Management
Sales Coordinator
Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America's top cities, we provide innovative, data-driven solutions for brands to reach urbanites at scale.
Intersection is seeking an upbeat, energetic, and self-motivated Sales Coordinator to join the Client Success Team and work in our New York office! This is a fast-paced, detail-oriented, and varied role that is perfect for someone who has experience in sales support within the media/advertising world. The ideal candidate will have outstanding interpersonal and customer service skills, have a drive to learn and the ability to perform sales support responsibilities and thrive within a team environment. Above all, this individual will provide full support to their Sales Account Executive(s), improve the sales cycles by aiding to activate new processes to ensure we live by "The Intersection Way" - maintaining a collaborative and consultative effort with our Clients.
Within your first month:
- You will build strong relationships with your Manager, the Account Executives and Account Manager that they support
- You will onboard/train with one of the Client Success Sales Ambassadors
- You will take a deep dive into learning Intersections media and advertising offerings
- You will be a Mentee to other Sales Coordinators to learn the process and systems used within the sales support organization
- You will be exposed to all departments within Intersection and experience how they are part of the sales cycle
Within your first three-six months:
- You will be able to support your Account Executives/Account Managers by generating and processing contracts, proposals, and presentations that enable Intersection to scale rapidly
- You will gain exposure and have daily communication with our Clients/Agencies
- You will manage all inventory requests, inventory holds, market avails, media plans / proposals for your Account Executives/Account Managers book of business
- You will generate targeting maps and visuals for RFP responses
- You will handle invoicing requests / billing inquiries
- You will own the pre-sale lifecycle of a contract: initial market research to contract creation and execution, to artwork / specification requests, track production process
- You will research and document competitive requests
- Develop a reputation for being a solid resource and will develop the foundational knowledge of our business model and the various media products and assets
- You will be a "go-to" person who gets stuff done accurately and on time, whether it's printing materials, setting up meetings with our clients, or building sales decks from scratch
- You will be communicating over email / by phone with internal resources (charting, ad ops, inventory, & account teams) and our Clients to ensure a smooth & positive customer service experience
- You will be a member of a great team at Intersection!
You're a great fit for this role because:
- You have a degree from an Accredited Institution
- You have 1-2+ years relevant work experience in a customer-facing customer success, account management or strategic consulting organization
- You can multi-task a number of different items
- You enjoy collaborating with people to get work done, but know when to take ownership of a task
- You demonstrate a high level of accountability for both your work and the work of your team
- You have strong attention to detail and can spot and fix errors
- You work fast but thoughtfully, and make suggestions for efficiencies along the way
- You have knowledge of Adobe and Microsoft Office Suite and do not mind busy work utilizing these tools for RFPs
Total Cash compensation: $48,000 - $52,000
Hybrid Work Policy
Our team operates on a hybrid schedule to balance flexibility with face-to-face collaboration. We require all employees to be in the office every Tuesday and Wednesday. Please note that starting in September, this requirement will transition to three days per week (Tuesday, Wednesday, and Thursday), with the flexibility to work remotely for the remainder of the week.
At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It's our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it's our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, religion, creed, color, national origin, nationality, citizenship status, ancestry, age, sex, marital status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, genetic predisposition or carrier status, military status/service, veteran status, mental or physical disability, and all other legally protected characteristics.
Form CC-305 | OMB 1250-0005 Voluntary Self-Identification of Disability
Why this form? As a government contractor, we must ensure equal opportunity for people with disabilities. This form helps us measure how well we are doing.
Is this required? No. Completing this form is voluntary. Your response is confidential and will not be used against you, whether you are applying for a job or already employed.
We ask employees to update this every five years because a disability can occur at any time. You may identify now even if you did not before.
What counts as a disability? A physical or mental condition that substantially limits a major life activity, or a history of such a condition.
I
Intersection
We are revolutionizing the way information is shared in public spaces.
Intersection connects the digital and physical worlds to ease and enrich people’s journeys through their cities. Whether offering public services like free Wi-Fi and calling, providing people with useful information to get where they’re going, or simply brightening their day with native content that can be interactive and location-specific, our products help people engage with their communities and the cities around them.
Our wide-ranging expertise includes technology and design solutions; advertising innovation, production, and sales; and operations, maintenance, and support. We pair our human-centered methodology with cutting-edge technology, from virtual and augmented reality to machine learning, conversational commerce, and more. Whether partnering with private developers to create unforgettable experiences in neighborhoods and districts, with urban transit systems to revolutionize commuting and travel, or with municipalities and city agencies to transform how they connect with residents and visitors, our solutions are scalable platforms on which our clients can build the future.
Intersection was formed in 2015 as a merger between Titan, the largest municipal out of home company, and Control Group, a leader in technology and design innovation. We are backed by Sidewalk Labs, Alphabet’s urban technology company.