Sales/Customer Service

Sales/Customer Service

HireFrontier is seeking a personable, motivated, and results-oriented individual to join our growing team in New York as a Sales/Customer Service Associate within our staffing and recruitment division. At HireFrontier, we are dedicated to connecting talented individuals with the right employers and helping organizations build stronger, more effective teams. We believe meaningful employment starts with authentic relationships, and we take pride in delivering exceptional service and guidance throughout the hiring process.

In this role, you will often be the first point of contact for candidates and clients, helping them navigate opportunities, job placements, and workforce solutions with clarity, professionalism, and care. This position is not only about achieving placement targets; it is about building trust, understanding career goals, and ensuring both job seekers and employers feel supported and confident in every interaction. If you enjoy communicating with people, thrive in a fast-paced environment, and are excited about growing within the staffing and recruitment industry, we would be glad to welcome you to our team.

Join us and become a key contributor to a company that is passionate about shaping careers and strengthening workplaces.

Benefits

• Annual Base Salary + Commission

• Paid Time Off (PTO)

• Work from Home Flexibility (where applicable)

• Monday–Friday Schedule

• Hands-On Training and Continuous Development

• Evenings Off for Better Work-Life Balance

• Health Insurance Coverage

Responsibilities

• Engage with job seekers and client companies to understand hiring needs, career goals, and workforce requirements.

• Provide outstanding customer service by responding to inquiries from candidates and employers, ensuring timely and helpful resolutions.

• Support the presentation and coordination of recruitment solutions, job placements, and staffing strategies tailored to client needs.

• Maintain accurate records for candidates, job orders, and client communications within our applicant tracking and CRM systems.

• Collaborate closely with the recruitment and sales team to meet individual placement targets and overall company objectives.

• Continuously develop knowledge of hiring trends, labor market insights, and best practices in staffing and talent acquisition.

Requirements

• Proven experience in sales, customer service, recruitment, human resources, or a related field.

• Strong written and verbal communication skills with excellent interpersonal abilities.

• A genuine interest in helping people secure employment and supporting businesses with hiring needs.

• Ability to multitask, prioritize responsibilities, and remain organized in a fast-paced environment.

• Familiarity with CRM or Applicant Tracking Systems (ATS) is considered an advantage.

• Eagerness to learn and grow within the staffing and recruitment industry.

• A background in recruitment, HR support, or client-facing service roles is strongly preferred (certifications in HR or recruiting are a plus but not required).