• De Soto, Kansas
    11 days ago

    Job Description

    Sales - Customer Service Representative - Integrated Supply
    Location: De Soto, Kansas
    Shift/Schedule: Full-time, day shift, Monday to Friday
    Pay/Compensation: $23.00 to $25.00 per hour

    About the Role

    An established industrial supply distributor is hiring a Customer Service Representative for an onsite integrated supply program. You will be the go-to contact for plant customers ordering parts and supplies. This contract suits a service-minded professional who enjoys solving problems quickly.

    Assignment Details
    • Contract assignment, 6 months with possible extension
    • Work setting: onsite
    • Openings: 1
    • Anticipated start: within the next two to three weeks
    Core Responsibilities
    • Process customer orders, quotes and returns accurately
    • Answer product, pricing and delivery questions by phone and email
    • Source hard-to-find items through vendors and catalogs
    • Track open orders and follow up on late shipments
    • Maintain accurate records in the ERP system
    • Build strong relationships with onsite plant customers
    Required Qualifications
    • 2 or more years of customer service or inside sales experience
    • Proficiency with Microsoft Office and an ERP system
    • Clear phone and written communication skills
    • Strong follow-through and attention to detail
    • Able to work onsite at a customer facility
    Preferred Qualifications
    • Industrial, MRO or safety products experience
    • SAP or Oracle ERP experience
    • Purchasing or procurement background
    • Prior work in a fast-paced distribution or industrial setting
    • Willingness to cross-train in receiving, shipping and inventory
    • Strong record of attendance and safe work habits
    Work Environment
    • Clean, organized warehouse or storeroom setting
    • Safety-first culture with required PPE provided onsite
    • Steady workload with clear daily priorities
    • Regular standing, walking, bending and lifting
    • Supportive supervisors and a team-based environment
    Who Thrives Here
    • Dependable workers who show up on time every day
    • Detail-minded people who take pride in accurate counts
    • Self-starters who keep busy without constant direction
    • Team players who help out wherever needed
    • People who follow safety rules without shortcuts
    • Anyone looking for steady, hands-on work
    Benefits & Pay
    • Pay: $23.00 to $25.00 per hour
    • Consistent weekday schedule
    • Contract employment through The Employee Connect
    • Clear assignment dates with a possible extension
    • Fast, simple application and interview process
    • Dedicated recruiter support from application through assignment end
    Screening Questions
    1. How many years of customer service or inside sales experience do you have?
    2. Which ERP or order systems have you used?
    3. Describe a time you resolved a difficult customer order issue.
    How to Apply

    Apply today with your current resume. A recruiter from The Employee Connect will review your background, contact qualified candidates quickly, and walk you through next steps, including interviews, onboarding requirements and your start date. Please include your most recent experience, any licenses or certifications, and your availability so we can match you quickly.

    Numbers & Facts

    LocationDe Soto, Kansas
    Websitehttps://www.theemployeeconnect.com/

    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Follow Throughunmatched
    • Inside Salesunmatched
    • Microsoft Officeunmatched
    • Oracle ERPunmatched
    • Order Processingunmatched
    • Order Suppliesunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Product Pricingunmatched
    • Purchasing/Procurementunmatched
    • Record Keepingunmatched
    • SAP ECC (fka SAP R/3 and SAP ERP)unmatched
    • Safety/Work Safetyunmatched
    • Salesunmatched
    • Shipping/Receivingunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Vendor/Supplier Selectionunmatched
    • Warehousingunmatched
    • Writing Skillsunmatched

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