Prospect, research, and qualify inbound and generated sales leads to identify viable opportunities for the sales team.
Conduct outreach to prospective customers to gather project information, assess project fit, and coordinate appointments or introductions for sales representatives.
Manage lead activity within HubSpot and other sales systems, ensuring timely follow-up, accurate documentation, and proper assignment of opportunities.
Support sales pipeline management through lead tracking, project status updates, reporting, and data maintenance within HubSpot, NetSuite, and other sales tools.
Assist with sales operations activities including bid tracking, awarded project updates, reporting, and sales performance metrics.
Provide sales support through coordination of product information, samples, marketing materials, and project-related documentation.
Collaborate with Sales, Operations, Marketing, and other internal teams to support customer needs, project handoffs, and process improvements.
Promote the Company's mission and values-based culture through responsive customer service, accountability, and teamwork.
Other duties may be assigned by Manager or Supervisor.
Education and/or Experience:
High school diploma or equivalent required; associate's or bachelor's degree preferred.
2+ years of administrative, sales support, customer service, or operations support experience preferred.
Experience with CRM, ERP, or business management systems preferred.
Travel:
Minimal travel is expected for this position. Occasional travel may be required for company meetings, training, sales events, or other business-related needs.
Computer Skills:
Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Experience with HubSpot, NetSuite, ZoomInfo, or similar CRM and business systems preferred.
Ability to create, maintain, and analyze reports, spreadsheets, and sales data.
Other Skills:
Strong organizational, communication, and multitasking skills.
High attention to detail and commitment to accuracy.
Ability to manage competing priorities in a fast-paced environment.
Collaborative mindset with strong customer service and relationship-building skills.
PlayCore and its family of brands considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.