Sales Development Manager

Camping World is seeking a Sales Development Manager to join our growing team.

As a Sales Development Manager, you will be a key contributor to our enterprise-wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry.The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with our customers.

What You'll Do:

• Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities.
• Maximizing sales and profitability of the Business Development Center
• Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.
• Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere.
• Lead by example in appointment setting, shown appointment and sold appointment metrics
• Support staff and customers by handing escalated customer engagements
• Collaborate with management to educate Sales Associates on Business Development principles.
• Drive customer traffic through website management, including taking and uploading photos and adding options and attributes
• Stay well-informed about all ongoing marketing campaigns, effectively leveraging them to increase dealership traffic.
• Recruit, hire and manage the performance of all department employees
• Maintain online reputation through active management of review sites and social media channels.
• Analyze metrics to drive continuous improvement in departmental performance.
• VinSolutions experience is a huge plus!

• Previous CRM experience preferred
• High school diploma or the equivalent
• Effective communication and team building skills
• Excellent computer skills with proficiency in Microsoft office products
• At least a year of prior Internet Sales Experience a plus
• Must be highly organized with great attention to detail
• Valid driver's license required