Sales Development Rep - IT Services

Sales Development Representative - IT Services

Location: DFW Airport Area, Dallas, TX | Onsite (Eligible for Work From Home after initial performance goals are met)

COMPENSATION & SCHEDULE
* Salary: $75,000+ per year plus commission (base compensation based on experience)
* Schedule: Full-time, standard business hours
* Employment Type: Direct Hire

ROLE IMPACT
The Sales Development Representative (SDR) drives new revenue growth by generating and closing new business across SMB and Corporate clients. This role builds and manages a strong sales pipeline through prospecting, semi-warm leads, and relationship development. Success is measured by new account acquisition, revenue generation, and delivering a high-quality client experience aligned with long-term partnerships.

Key Responsibilities
* Generate new business by prospecting, cold calling, and converting semi-warm leads into qualified opportunities and closed sales.
* Sell Managed Service Provider (MSP) solutions to Small and Medium Business (SMB) clients, serving as their outsourced IT department across user, network, and cloud environments.
* Promote full lifecycle IT infrastructure solutions to corporate clients, including hardware procurement, imaging/configuration, deployment, upgrades, data destruction, recycling, help desk support, and project services.
* Maintain accurate pipeline activity, notes, and follow-ups in Zoho CRM (Customer Relationship Management system).
* Build strong client relationships and communicate customer requirements internally to ensure successful service delivery.

Minimum Qualifications
* Proven B2B (business-to-business) sales experience in IT services, IT projects, hardware/software, application development, office technology, staffing, or related technical solutions.
* Demonstrated ability to prospect, follow up, and drive opportunities from lead generation through close.
* Strong CRM proficiency (Zoho or comparable system) and professional communication skills.

Core Tools & Systems
* Zoho CRM
* Microsoft Office Suite
* Sales prospecting and lead generation tools
* Virtual meeting platforms
* Standard business communication tools

Preferred Skills
* Experience selling Managed Services (MSP) or IT infrastructure solutions.
* Ability to travel locally within the DFW area for client meetings.
* College degree preferred; equivalent professional sales experience considered.