About the role
We're looking for a Sales Development Representative to generate new business opportunities by prospecting and qualifying leads across multiple channels. You'll be the first point of contact for many future RetailNext customers — reaching out, understanding their needs, and setting up qualified meetings for our Account Directors.
The right person is results-driven, organized, and genuinely curious about customer problems. You're comfortable with high-volume outreach, you keep your CRM data clean and current, and you take feedback well as you sharpen your pitch and process.
This role is a launchpad: it's built to give you a strong foundation in B2B sales, with a clear path forward into an outside sales role responsible for closing enterprise deals.
Reports to: Chief Revenue Officer
Location: Remote, US-based
What You'll Do
Outbound Prospecting & Pipeline Generation
- Run multi-channel outbound campaigns across calls, email, and LinkedIn to reach target accounts
- Research target accounts and identify the right decision makers to contact
- Build and refine personalized outreach sequences, email templates, and calling scripts
- Maintain a high volume of quality outbound activity every day
- Build and maintain a healthy pipeline of qualified prospects
Qualification & Handoff
- Run initial qualification conversations to confirm a prospect's needs and fit
- Schedule qualified meetings for Account Directors to take the conversation further
- Work closely with the sales team to hand off opportunities smoothly
- Track and report on prospecting activity and results
Sales Skill & Product Development
- Build a progressively deeper understanding of RetailNext's product suite and how customers use it
- Sharpen sales methodology and messaging based on what's working in the field
- Keep CRM records accurate and up to date for every prospect interaction
- Build a strong base of customer knowledge and use cases to draw on in conversations
What We're Looking For
Required
- Strong written and verbal communication skills
- Results-oriented mindset and comfort working toward outbound targets
- Ability to manage a high-volume pipeline using CRM tools
- Curiosity about customer needs and how to translate them into a qualified conversation
- Comfortable prospecting across phone, email, and LinkedIn
Valued but Not Required
- Previous SDR, BDR, or outbound sales experience
- Experience with Salesforce or another CRM platform
- Interest in progressing into a closing sales role
- Background or interest in retail, IoT, or SaaS analytics
What We Offer
- Clear, defined path from SDR into an outside sales role closing enterprise deals
- Hands-on coaching from Account Directors as you build core B2B sales skills
- Early exposure to RetailNext's full product suite and enterprise retail customers from day one
- Monthly Recharge Day
- Holiday Exchange Program
- Best Self Benefit Program
- Medical Insurance
- Work from Anywhere up to 90 days