Sales Development Representative

Sauce

New York City Metropolitan Area, New York

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, Detail Oriented, Documentation, Follow Through, Leadership, LinkedIn, Marketing, Marketing Campaign, Online Marketing, Organizational Skills, Presentation/Verbal Skills, Product Demonstration, Profit & Loss, Record Keeping, Restaurant, Revenue Growth, Sales, Sales Management, Sales Qualification, Salesforce.com, Service Level Agreement (SLA), Short Messaging Service (SMS), Software as a Service (SaaS), Startup, Variable Costs, Writing Skills
LOCATION
New York City Metropolitan Area, New York
POSTED
5 days ago

About Us

Sauce is helping independent restaurants win by giving them more control over delivery, customer relationships, and profitability. We help restaurants reduce third-party marketplace costs, increase direct orders, and grow revenue through technology.
We’re looking for a highly motivated Inbound Sales Development Representative (SDR) to join our growing sales team and ensure every inbound lead receives a world-class buying experience.

The Role

As an Inbound SDR, you will be responsible for qualifying and converting inbound leads into sales opportunities for our Account Executives. You will engage restaurant owners and operators who have expressed interest in Sauce through demo requests, website inquiries, marketing campaigns, referrals, and other inbound channels.
This is a high-impact role for someone who enjoys speaking with business owners, thrives in a fast-paced environment, and can quickly identify qualified opportunities while delivering an exceptional customer experience. 

What You’ll Do

  • Respond to inbound leads within established SLA timelines
  • Review and qualify inbound inquiries against Sauce’s Ideal Customer Profile
  • Conduct discovery calls with restaurant owners and operators
  • Schedule qualified meetings for Account Executives
  • Follow up persistently through phone, email, SMS, and other communication channels
  • Maintain accurate lead records and qualification notes in HubSpot
  • Disqualify non-fit opportunities with clear documentation and reasoning
  • Collaborate closely with Sales, Marketing, and Revenue Operations teams
  • Ensure prospects are prepared and show up for scheduled meetings
  • Provide feedback on lead quality, conversion trends, and qualification criteria
  • Consistently exceed meeting, conversion, and pipeline goals

What You Bring

  • Excellent verbal and written communication skills
  • Strong customer-facing and discovery skills
  • Highly organized and detail-oriented
  • Ability to manage a high volume of inbound leads
  • Experience using CRM systems such as HubSpot or Salesforce
  • Strong work ethic and sense of urgency
  • Coachable mindset and desire to learn
  • Ability to qualify opportunities against defined criteria
  • Preferred
  • Restaurant industry experience
  • Experience in inbound sales, SDR, BDR, or customer-facing roles
  • Experience selling SMB SaaS
  • Familiarity with HubSpot, LinkedIn Sales Navigator, Apollo, or Outreach
  • Startup experience

Why Sauce

  • High-growth startup environment
  • Clear path to Account Executive
  • Work directly with sales leadership
  • Make a measurable impact on company growth
  • Help independent restaurants compete and win
 

What We Offer:

  • Strong & Competitive Compensation Package, Including Equity
  • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health)
  • Paid Parental Leave
  • Flexible Work Environment
  • Responsible Paid Time Off Policy
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

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Sauce