We are looking for a motivated and energetic Sales Development Representative (SDR) to join our growing team. Candidates as a Registered Dental Assistant (RDA), dental office or dental industry will have applicable knowledge for this role. SDR will conduct a high volume of calls to perform outreach to new and warm leads. This position is often the first line of communication with a potential customer. The SDR is responsible for starting the foundation of a positive new relationship with customers. The SDR’s responsibilities include generating leads, qualifying prospects and scheduling consultations. The SDR will follow up with potential customers and maintain a high level of customer satisfaction.
Benefits Offered Include:
Medical, dental, vision, and life insurance
401(k) with company match
Paid vacation package (PTO)
Nine company paid holidays
Employee Assistance Program with free mental health services
Wellness program, onsite personal trainer, and optional lunchtime workouts
A friendly, engaging company culture
A modern office near I-80 with free onsite parking
Pay Range: $23.00 - $29.00 per hour to start
What you'll do
Research and identify potential customers using various sources such as LinkedIn, online directories, referrals, etc.
Reach out to prospects via phone, email, or social media and deliver a compelling value proposition.
Qualify leads based on their needs, budget, and decision-making process.
Schedule consultations for the regional sales managers and update the CRM system with relevant information.
Follow up with prospects and nurture them until they are ready to buy.
Provide feedback and insights to the sales and marketing teams to improve the sales process and strategy.
Demonstrate product knowledge and provide relevant information to prospects and customers. Answer questions and address concerns about the features, benefits, and pricing of our products.
Stay updated on the latest trends, developments, and best practices in the industry.
Maintain data integrity and update the CRM as needed
CRM Data entry and administrative duties
Typical work hours are 7:30-4:00, Monday – Friday. There may be an alternating work schedule to accommodate different time zones for customers nationwide and globally. Full time 40 hours/week, Monday-Friday. Hours of work may vary to accommodate different time zones.
Qualifications
High school diploma or equivalent. Bachelor's degree in business, marketing, or related fieldhighly desirable.
Experience as an RDA (Registered Dental Assistant), or in a dental office will be beneficial.
At least 1 year of experience in sales, telemarketing, or customer service. (PHONE EXPERIENCE IS REQUIRED)
Excellent communication and interpersonal skills. Ability to build rapport and trust with prospects and customers.
Strong persuasion and negotiation skills. Ability to overcome objections and close deals.
Self-motivated and goal-oriented. Ability to work independently and as part of a team.
Proficient in Microsoft Office, CRM software, and other sales tools.