Sales Development Representative (SDR) - Enterprise

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

We're looking for a high-energy, intellectually curious Enterprise Sales Development Representative (SDR) to help fuel pipeline growth across strategic verticals: Quick Service Restaurants (QSR), Fast Casual brands, Sports & Entertainment venues, and Food Service Management organizations serving Business & Industry (B&I), Healthcare, and Higher Education.

This role is designed for someone who thrives in an enterprise sales motion with 12-24 month sales cycles, complex multi-stakeholder deals, and the need to orchestrate outreach across operations, IT, finance, procurement, and executive teams.

You will be the first point of contact for future customers exploring our integrated platform-including POS, Digital Menu Boards, Kitchen Management systems, and Back Office operations tools-and play a critical role in developing high-quality opportunities for our Enterprise Account Executives.

Pipeline Generation & Prospecting

• Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals.

• Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest in our platform.

• Execute highly personalized outreach that demonstrates understanding of industry operational challenges (speed of service, labor constraints, order accuracy, kitchen throughput, multi-location management, integration complexity).

• Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations.

Qualification & Discovery

• Conduct initial qualification calls focused on uncovering operational, technical, and strategic needs.

• Identify pain points related to POS modernization, digital transformation, menu management, kitchen operations, data visibility, and multi-location control.

• Assess readiness, decision makers, buying processes, timeline, and budget alignment using MEDDICC or similar methodologies.

• Set high-quality meetings and product demonstrations for Enterprise Account Executives.

Collaboration & Alignment

• Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement.

• Work with Marketing to shape messaging, industry-specific campaigns, and event follow-up workflows.

• Provide real-time feedback on prospect objections, market trends, and competitive intelligence.

Tools, Process & Reporting

• Maintain precise CRM hygiene (Salesforce or similar).

• Utilize sales engagement and data tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) to maximize contact velocity and personalization.

• Track activity metrics, pipeline creation, conversion rates, and account-based campaign performance.

Qualifications

Required

• 1-3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech.

• Strong understanding of enterprise buying cycles and multi-stakeholder environments.

• Exceptional verbal, written, and presentation communication skills.

• Ability to conduct structured discovery and articulate value around operational efficiencies, digital transformation, and guest experience.

• Comfortable working in long sales cycles (12-24 months) and contributing to account-based strategies.

• Highly organized, self-driven, and able to manage high-volume prospecting while maintaining quality.

Preferred

• Experience prospecting into QSR, Fast Casual, or enterprise restaurant brands OR Sports & Entertainment or Food Service Management (B&I, Healthcare, Higher Ed).

• Knowledge of POS systems, digital menu technology, kitchen automation tools, or similar operational technology platforms.

• Familiarity with MEDDICC, Challenger, or value-based selling principles.

$65,000 - $70,000 + Commission Compensation

The above represents the expected base salary range for this job requisition. Ultimately, in determining your base pay, we'll consider your location, experience, and other job-related factors. The compensation model also allows for additional commission compensation, which may be later used to offset any wage advancements. A first-year professional may expect an average of $10,000- $30,000+ in commission compensation if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.