Sales Development Representative

Our client National Quality Systems (NQS) is searching for a Sales Development Representative.

This is a remote position.

About National Quality Systems

National Quality Systems (NQS) is a healthcare SaaS company headquartered in Winter Park, Florida. NQS builds and supports clinical registry platforms serving trauma, burn, and emergency general surgery programs across the United States.

Their platforms connect clinical outcomes with operational and financial performance data to help healthcare organizations improve patient care and program performance, and NQS is a remote-first company committed to building scalable systems, a high-performance culture, and a strong employee experience.

Location: Remote

Keyword: Sales Development Representative
Required Experience:

Position Summary

The Sales Development Representative (SDR) is responsible for identifying and qualifying new business opportunities for NQS. This role focuses on prospecting into trauma programs, burn centers, and emergency general surgery (EGS) departments at hospitals and health systems, generating pipeline for the Account Executive team. The SDR is the first point of contact for prospective clients and plays a critical role in communicating the value of NQS’s registry and revenue cycle solutions. This is a high-activity, outbound-focused role with a clear path toward an Account Executive position.

Key Responsibilities

1. Conduct high-volume outbound prospecting via phone, email, and LinkedIn to identify and engage Trauma Program Managers, Trauma Medical Directors, and other clinical and administrative decision-makers.
2. Research and qualify target accounts across trauma centers, burn centers, and hospitals with active or developmental EGS programs.
3. Identify trigger events (e.g., new TPM hires, designation changes, accreditation activity) to time outreach and improve conversion rates.
4. Schedule qualified discovery calls and product demonstrations for the Account Executive team.
5. Maintain accurate and up-to-date records in the CRM, including account status, contact activity, and pipeline notes.
6. Collaborate with the Account Executive to develop account strategies and refine messaging for specific health system targets.
7. Execute structured outreach cadences aligned to NQS’s ideal customer profile, including trauma registry, burn registry, EGS registry, and Activate360 (charge capture/revenue cycle) solutions.
8. Communicate NQS’s value proposition effectively to both clinical and administrative audiences.
9. Support conference and trade show participation, including pre-event outreach and onsite lead generation.
10. Contribute feedback on prospecting trends, objections, and market signals to inform sales strategy.
11. Other duties as assigned, which may include supporting marketing initiatives, content development, or onboarding activities.

Performance Goals

Success in this role is measured by consistent execution of outbound activity and its conversion into pipeline for the Account Executive team.

• Monthly Activity: Complete a minimum of 600 outbound touchpoints per month (calls, emails, and LinkedIn outreach combined).
• Monthly Pipeline Generation: Convert outbound activity into a minimum of 6 qualified demos scheduled for the Account Executive team per month.

Required Qualifications

• Bachelor’s degree.
• Prior experience in B2B sales, SDR/BDR roles, or clinical/healthcare environments.
• Familiarity with trauma programs, clinical registries, or ACS-verified center operations.
• Strong written and verbal communication skills with the ability to engage clinical stakeholders.
• Organized, self-motivated, and capable of managing high outreach volume independently.
• Comfort with CRM platforms and outbound sales tools.

Preferred Qualifications

• Experience selling into hospitals, health systems, or trauma programs.
• Exposure to healthcare SaaS, clinical quality data platforms, or revenue cycle solutions.
• Familiarity with trauma registry terminology, TQIP, ACS-COT, NTDB, or PIPS.Travel

Requirements

Minimal travel may be required to support industry conferences, trade shows, or client engagement events.

Compliance, Legal, and Employment Statements

Equal Opportunity Employer

National Quality Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including internal equity, market data, the candidate’s qualifications- including but not limited to specialty skills, prior relevant industry experience, relevant degrees or certifications. The salary range estimate below is inclusive of all departments, and offered salaries may vary within the given range between departments. A reasonable estimate of the base salary range for this level is $50,000 - $60,000 annualized and other competitive benefits.

At-Will Employment

Employment with National Quality Systems is at will. This job description is not a contract of employment. NQS may modify the duties, responsibilities, or requirements of this role at any time based on organizational needs and at its discretion.

Confidentiality and Data Security Requirements

This position may involve access to confidential and protected patient information. All employees must comply with HIPAA regulations and adhere to company policies, SOC 2 requirements, and industry standards related to data privacy, security, and proper handling of protected health information. Compliance with all NQS privacy and security protocols, including practices consistent with HITRUST frameworks, is mandatory.

Reasonable Accommodation

Applicants who require reasonable accommodation at any stage of the application process, or employees who need an accommodation to perform the essential functions of their role, should contact the NQS Human Resources team

.

Pre-Employment Requirements

Employment may be contingent upon successful completion of required background checks, verification of eligibility to work in the United States, and any additional pre-employment s required by NQS.

Other Duties

This job description is not intended to be all-inclusive and may be modified at any time to reflect changing business needs. Additional duties may be assigned as required.

Ongoing Review job descriptions at NQS are reviewed periodically to ensure continued compliance with evolving industry, state, and federal standards. This document is subject to revision as organizational needs change.

Benefits:

Medical, Vision, Dental, Vision, Disability Insurance

From: Miller Cooper