Job Description
Purpose of the Role:
- Own and drive net-new customer acquisition through structured outbound sales motions
- Build, scale, and lead a high-performing outbound sales engine (people, process, and pipeline)
- Serve as a strategic revenue driver responsible for expanding market share via new client wins, distinct from account management or renewals
Job Responsibilities
A. Outbound Pipeline Generation & New Logo Acquisition
- Design and execute outbound prospecting strategies across email, cold calling, LinkedIn, and other channels
- Personally engage and close strategic/high-value target accounts alongside team-led efforts
- Build and manage a qualified pipeline of net-new logos aligned to ideal customer profile (ICP)
- Own the full outbound sales cycle: prospecting, discovery, pitching, negotiation, and closing
B. Sales Strategy & Territory Planning
- Define target account lists, ICP criteria, and market segmentation for outbound focus
- Develop territory and vertical-specific go-to-market plans
- Set quarterly/annual new logo acquisition targets in line with company revenue goals
- Identify white-space opportunities and underpenetrated markets/segments
C. Team Leadership & Capability Building
- Recruit, onboard, and mentor outbound sales reps (SDRs/BDRs/AEs)
- Set individual and team quotas; monitor activity metrics and conversion ratios
- Conduct regular pipeline reviews, call/email audits, and coaching sessions
- Build a repeatable outbound playbook (scripts, sequences, objection handling)
D. Sales Process & Systems
- Own and optimize the outbound sales process end-to-end in CRM (e.g., Salesforce, HubSpot, Zoho)
- Ensure accurate pipeline hygiene, forecasting, and stage-wise conversion tracking
- Implement and manage sales engagement/automation tools (e.g. ZoomInfo, Apollo, Outreach, LinkedIn Sales Navigator)
- Define and track key metrics: outbound activity volume, meeting-to-opportunity rate, win rate, sales cycle length, CAC
E. Cross-Functional Collaboration
- Partner with Marketing on account-based marketing (ABM), messaging, and lead-gen campaigns
- Work with Product/Solutions teams to tailor pitches and proposals to prospect needs
- Collaborate with Finance/Legal on pricing, contracting, and deal structuring
- Provide market and competitor feedback to Product/Leadership to inform positioning
F. Reporting & Forecasting
- Deliver accurate weekly/monthly/quarterly forecasts on new logo pipeline and closures
- Present outbound performance dashboards and insights to leadership
- Track ROI on outbound channels and recommend budget/resource reallocation
Numbers & Facts
| Location | Schaumburg, IL |
| Job Type | Full-time |
| Salary | $60,000–$100,000 Per Year |
| Company Size | 51 - 200 |
| Year Founded | 1997 |
| Headquarters | Schaumburg, IL, US |
| Additional Compensation | Commission, Bonus |
| Website | https://Relyservices.com |
Qualifications
Required Skills
· Strong analytical and problem-solving skills
· Excellent communication and stakeholder management
· Strong outbound/hunting mindset with demonstrated cold outreach success
· Expertise in outbound sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN)
· Hands-on proficiency with CRM and sales engagement tools
· Excellent negotiation, presentation, and executive-level communication skills
· Data-driven approach to pipeline management and forecasting
· Strong people leadership — hiring, coaching, and performance management
· Proficiency in relevant tools and technologies for a Sales Director - New Logo Acquisition
· Ability to work in a fast-paced, dynamic environment
· Strategic thinking and business acumen
· Leadership and team collaboration
Required Experience
· Strong outbound/hunting mindset with demonstrated cold outreach success
· Expertise in outbound sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN)
· Hands-on proficiency with CRM and sales engagement tools
· Excellent negotiation, presentation, and executive-level communication skills
· Data-driven approach to pipeline management and forecasting
· Strong people leadership — hiring, coaching, and performance management
· 10-12+ years of experience in New Logo Acquisition or a similar role
· Proven track record of delivering measurable results
· Experience working with cross-functional teams
· Background in (Outbound) sales
· History of managing complex projects end-to-end
Required Qualifications
· Bachelor’s degree in business, Sales, Marketing, or a related field (MBA preferred)
· Relevant professional certifications are a plus
· Demonstrated continuous learning and professional development
· Proven track record of consistently meeting/exceeding new logo acquisition targets
Business Expectations
· Deliver measurable outcomes within the first 90 days
· Build strong stakeholder relationships across Sales
· Drive continuous improvement and innovation in the role
· Achieve key performance targets within 6 months
· Contribute to team capability building and knowledge sharing
Benefits
Paid Time-Off, 401K, Medical, Dental, Vision
About Company
Rely Services® is a global business process optimization and managed services company with more than 25 years of experience helping organizations improve efficiency, reduce costs, and scale their operations.
We specialize in Business Process Optimization, Data Management, Healthcare Operations, Process Automation, Digital Transformation, and Finance Process Services. We work closely with our clients to understand their business challenges and provide customized solutions that combine industry expertise, technology, automation, and process innovation.
Skills
- Consumer Market Shareunmatched
- Customer Acquisitionunmatched
- Customer Retention/Renewalunmatched
- Salesunmatched
- Sales Managementunmatched
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