Are you an enthusiastic, sales-driven , success-motivated individual with a successful
track record in sales within senior living or retirement housing? Do you desire to be part of a winning team? If so we would
love the opportunity to speak with you as we are currently searching for an experienced Sales Director (Director of Community Relations) to join our sales team at our beautiful Assisted Living & Memory Care Community, The Pavilion at Great Hills!
Qualified sales candidates must be well organized, possess excellent verbal and written communication skills, be computer literate and be committed to a team approach. In this role it is imperative that candidates have a deep understanding as to the importance of connecting with people and working together as a team!
The Pavilion at Great Hills, an AgeWell Solvere Living managed community, is
currently hiring for our beautifully remodeled Assisted Living & Memory care community. We are conveniently located in Austin, TX right off of Highway 183 in the Arboretum and Domain area. If you have a passion for working with seniors and helping them to live
purposeful lives by enhancing their total overall wellbeing then we would love the opportunity to speak with
you! Apply today and join our amazing team!
As a Certified Great Place to Work for 6 years in a row, AgeWell Solvere
Living proudly offers:
Medical, Dental and Vision
benefits
Company-paid Life Insurance
and Voluntary Disability
Paid Time off and Holidays
401(k) Retirement Savings Plan
At AgeWell Solvere Living, we value Diversity, Equity and Inclusion. To learn
more about our philosophy click on the link below:
The Director of Community Relations is responsible for
achieving maximum occupancy and total revenue potential of the community by
attracting qualified prospects and converting those prospects into Residents.
Responsible for community
outreach and education activities for creating referrals.
Regularly meets goals,
including but not limited to: time in
selling zone, time in outreach zone, voice-to-voice calls, tours, home visits,
prospect case studies and creative follow-up and exceeding occupancy to budget.
Responds to inquiries,
schedules visits, conducts tours, and closes sales per sales and marketing
goals.
Conducts daily and weekly
reviews of prospects in the pipeline, i.e., Hot Board
Participates in sales
meetings, including but not limited to semi-annual marketing meetings with AgeWell
Solvere Living.
Ensures marketing team is
using Sherpa for all internal and external sales activities.
Participates in Stand-Up
meeting providing updates to team members on census, projected move-ins, tours,
events, etc.
Provides Marketing
Coordinator the new Resident and Family contact information to assist in the
move-in process, including all required paperwork, unit readiness, and Resident
requests.
Participates in events
on-site as well as off-site.
Works with the Executive
Director to resolve any Community first impression issues.
Reviews weekly productivity
report for accuracy.
Participates in weekly
sales call with AgeWell Solvere Living.
Works collaboratively with
department heads to emphasize the team’s role in sales.
Provides Manager on Duty
weekend coverage as scheduled.
Updates key competitor
evaluations and price surveys semi-annually.
Follows all emergency
procedures.
Understands all safety
practices and procedures.
Exhibits excellent customer
service and public relations skills.
Is creative, energetic,
enthusiastic, patient, flexible, encouraging, and team-oriented.
Displays patience, tact,
enthusiasm and a cheerful disposition.
Promotes the Community in a
positive manner and effectively communicates AgeWell Solvere Living Managed
Community values to residents, families, visitors, and team members.
Qualifications:
College degree preferred.
Excellent customer service and public relations skills.
Cheerful personality.
Keen desire to serve seniors.
Five years sales/marketing experience with a proven track record.
Previously senior living experience preferred.
Effective problem-solving skills.
Creative approach to goals and problems.
Experience working with seniors.
Demonstrates proficiency in Microsoft Office and other marketing-related software.
Physically able to bend and reach.
Physically able to push and pull and lift up to 40-50 pounds if necessary.
Physically able to stand for extended periods of time.
Spends at least 30% of time on travel to referral sources in market area.
Miscellaneous:
May have their picture taken and image used in social media or community advertising.
May be video recorded from devices installed by families in residents’ apartments.
May spend as much as 75% of time on travel to referral sources in market area.
May be required to work weekends and holidays as assigned.
May be required to work on shifts other than the one for which hired.
Subject to exposure to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B and C viruses.
Could be subject to hostile and emotionally upset Residents due to mental status.
Background, criminal, and drug tests may be required.
May be asked to submit to random drug test during employment.
Community calls may be monitored or recorded for quality assurance purposes. In order to ensure the proper execution and conduct during calls with family members and customers, calls are subject to quality control monitoring.