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Sales Dispatcher

F.H. Furr

Manassas, Virginia

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JOB DETAILS
SALARY
SKILLS
Calendar Management, Cellular Telephone, Communication Skills, Data Quality, Detail Oriented, Documentation, Electricity, Establish Priorities, Follow Through, Metrics, Plumbing, Revenue Growth, Sales, Sales Management, Time Management
LOCATION
Manassas, Virginia
POSTED
5 days ago
Overview:

About Us: 

  • F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
  • We're a proud major player in the residential home services business for over four decades
  • Our company has 1,000+ employees across Virginia, Maryland, DC and Delaware

 

Schedule: Monday–Friday, 8:00 AM–5:00 PM; some Saturdays required during busy season


Compensation: $20-$24/hour + monthly bonus potential

 

 
Key Responsibilities
In this role, you’ll play a critical part in driving lead performance and supporting overall revenue goals. Core responsibilities include:
  • Managing the sales dispatch board with a strong focus on lead value and prioritization
  • Scheduling appointments strategically to maximize revenue per lead
  • Ensuring accuracy and visibility in Probook and Centah
  • Completing confirmation calls, auditing canceled leads, and verifying all required documentation
  • Supporting smooth handoffs and workflow between Sales, Service, and Install teams
  • Holding team members accountable for process compliance
  • Monitoring lead progress and proactively addressing scheduling gaps or stalled leads
  • Assisting with daily operational coordination to ensure optimized routes and technician efficiency
  • Communicating effectively with internal teams to maintain alignment and minimize fall-off
  • Participating in the evening and weekend cell phone rotation to ensure continuous technician support and coverage

 

Expectations & Success Metrics
Success in this role requires strong time management, attention to detail, and a proactive mindset. Performance will be measured by:
  • Dispatch accuracy and effective lead optimization
  • Proactive scheduling and timely follow‑through on all leads
  • Data accuracy and documentation compliance within Probook and Centah
  • Collaboration with Sales Reps, Service, and Install teams
  • Demonstrated impact on revenue per lead and reduction of fall-off
  • Ability to maintain a balanced board while identifying opportunities for improvement

 

F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.

Posted Min Pay Rate: USD $20.00/Hr. Posted Max Pay Rate: USD $24.00/Hr.

About the Company

F

F.H. Furr

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