Sales Effectiveness Senior Analyst

Reporting to the Sales Administration Manager, this position will provide advanced professional input that supports the North American Sales team.

Responsibilities:

• Provides analytical and administrative support to Sales representative in preparing and submission of new sale quotes;
• Interact with underwriting on such matters as package quotations, and regular group benefit quotations;
• Assists in the creation and development of sales proposals and client specific sales presentation materials;
• Coordinate implementation process with matrix partners (internals / external) to improve client net promoter score;
• Responsible to coordinate with Sales representative on prospect/broker inquiries, problem solving, and ensuring client intent is captured;
• Preparing and sending application and supporting documents to clients;
• Coordinating with operational departments on new business installations;
• Maintain CRM system, salesforce.com, for new business and growth on existing business;
• Preparing standard and customized reporting using salesforce.com;
• Provides ad hoc analyses and operational tasks to understand data: utilizing enterprise tools, best practices and quality standards related to sales;
• Liasons with other teams to gain information, problem solve and execute various tasks;
• Participates in project work for market as directed by Sales Administration Manager.

Qualifications:

Sales support experience in healthcare with Salesforce experience would be the preferred experience.

• Strong organization skills with the ability to work independently and work on numerous projects at one time;
• Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of Sales;
• Minimum of two years experience in an administrative support role, preferably supporting Sales teams;
• Understanding of group insurance business strongly desired;
• Self-directed with a high level of personal accountability and responsibility;
• Strong analytical and research skills with a high attention to detail;
• Excellent time management skills and enjoy working in a fast-paced environment;
• Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Internet Explorer is required;
• Knowledge of databases (salesforce.com) is strongly preferred;
• Strong communication skills (written & oral), in addition to, excellent typing skills and proofreading skills.

Non-Negotiable Skills:

• • Multi-tasker
  • Organized
  • Attention to Detail
  • Ability to Prioritize
  • Communicates REALLY WELL