Sales Enablement & Solutions Lead

At Luxer One, we’re committed to simplifying life by automating package acceptance and completely solving the package problem using the best technologies available. Whether it’s last-mile delivery at multifamily properties and offices, or click-and-collect orders in retail, we find the best solutions for our customers and ensure their success.

We are seeking a new Sales Enablement & Solutions Lead for Access Control to join our rapidly growing team!

This team member is more sales partner than engineer. The right person spends ~60% of their time on sales enablement, GTM operations, and field-facing materials, and ~40% on direct deal support, pre-sale technical validation.

What You'll Do:

• Be the operational and technical backbone for Access Control sales — primary attachment to MF Sales, with extension into the broader HSI Sales motion (VAR, ISS, key accounts) as Luxer Access scales.
  
• Partner closely with Marketing, Product, Engineering, and Install/Operations to drive clarity, consistency, and win rates.
  

Sales Enablement & Onboarding

• Build and own the Access Control sales onboarding curriculum  - from product fundamentals (NTX700 controller, Intercom ID, supported lock hardware, network/power requirements) to discovery, scoping, and objection handling.
  

• Run recurring enablement sessions (Sales new-hire boot camps, monthly product updates, deep-dives on edge cases) and certify reps (VAR and ISS as needed) on Access Control fluency.
  

• Partner with Value-Added Reseller (VAR) Sales leadership to ramp new sellers and channel partners faster than the current baseline.
  

Sales Materials, Tools & Job Aids

• Build and maintain the Access Control sales toolkit: pitch decks, one-pagers, ROI calculators, site-readiness checklists, scoping worksheets, competitive battle cards, and FAQ libraries.
  

• Translate engineering and product documentation into clear, sales-usable assets so our reps don't have to interpret spec sheets in front of a customer.
  

• Own version control and ensure the field always has the current, approved materials.
  

GTM Strategy & Sales Operations

• Partner with Sales and Marketing leadership to operationalize the Access Control Go-to-Market plan - segmentation, ideal customer profile, target verticals, and sales plays.
  

• Improve sales process consistency in CRM (Zoho): stage definitions, exit criteria, required fields, and the data needed for accurate forecasting on Access Control pipeline.
  

• Surface field intelligence - won/lost reasons, pricing pressure, configuration trends - back to Product and Marketing to inform roadmap and positioning.
  

Deal Support & Solutions Engineering

• Join sales calls, walk-throughs, and customer technical reviews as the Access Control subject-matter expert.
  

• Validate that proposed configurations are technically sound: power path, network requirements, lock hardware compatibility, environmental fit, code/UL294 considerations, and biometric compliance flags by jurisdiction.
  

• Stay engaged through project install, not just scoping. Partner install team / installer to confirm what was sold is what gets installed — and installed correctly. On GC- and PM-coordinated projects: configuration sign-offs, site briefings, and documented hand off notes so the project lead can spot drift and scope creep.
  

• Quarterback escalations to Engineering and Operations when a deal falls outside standard scope, and document the resolution back into sales playbooks.
  

Cross-Functional Alignment & Hand Offs

• Ensure clean, data-rich hand offs from Sales to Install/Project Management - site readiness confirmed, scope locked, surprises minimized - to support first-time-right delivery.
  

• Align with Engineering, Product, ARR, and Operations on definitions, terminology, and field-facing language so the customer hears one consistent story.
  

Requirements

At a Minimum, You Should Have:

• 5+ years in a sales-adjacent role: sales enablement, sales engineering, solutions consulting, technical pre-sales, or sales operations.
  

• Demonstrated ability to translate technical product detail into clear, sales-usable materials - be prepared to share examples (decks, playbooks, training programs you built).
  

• Hands-on experience supporting a B2B sales team in the field - joining calls, scoping deals, handling technical objections.
  

• Working knowledge of access control, IP networking, low-voltage installation, or comparable hardware-plus-software systems.
  

• Comfort in CRM (Zoho preferred; Salesforce, HubSpot, or similar acceptable) - building reports, cleaning data, partnering on workflow design.
  

• Strong written and verbal communication. You can run a 15-person enablement session and a 1:1 deal review with equal effectiveness.
  

Nice to Have

• Direct experience with ASSA ABLOY, Accentra, Control iD, or similar access control platforms.
  

• Experience in multifamily, proptech, hardware + SaaS, or VAR/channel-driven sales models.
  

• Familiarity with EOS / Traction operating cadence (Scorecards, Rocks, L10s).
  

• Experience working alongside Operations / Installations to connect what's sold to what gets delivered.
  

• Background that includes any of: biometric data compliance (BIPA, CUBI, NYC Biometric ID Law), UL294 certification context, or property-tech integrations (PMS, smart locks, package systems).
  

Benefits

• You will have a 401k with up to 4.5% matching, untracked vacation, and a hybrid work schedule.
  
• We promote education through tuition reimbursement.
  
• You will also have medical, dental, vision, and life insurance programs, as well as employee assistance programs.
  
• You’ll have opportunities to advance.
  
• Fast-paced, fun, and energetic company with a friendly culture.
  
• We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored and grow.
  
• We promoted 42% of our employees last year!
  

Our Core Values:

Luxer One operates following our five core values. These values inform all of our policies, decisions, and customer interactions: 

• Be Solutions Driven
  

• Take Pride and Ownership
  

• Do the Right Thing
  

• Respond Rapidly
  

• Be Customer Obsessed