Sales Enablement Specialist, Amazon Freight Sales

Join the Amazon Freight team as we revolutionize how the world moves freight, connecting customers with tech-enabled solutions that propel them toward their boldest business aspirations.

The Amazon Freight Sales Operations and Technology Team is seeking a detail-oriented and super organized Sales Enablement Specialist with exceptional communication skills to increase sales team productivity through strategic training programs, streamlined processes, and AI-powered tools. This position will be responsible for designing and delivering enablement content, managing our CMS and LMS platforms, and executing key learning initiatives that directly impact sales performance. As a Sales Enablement Specialist, you will sit at the intersection of content development, knowledge management, program operations, and training delivery. You will partner closely with Sales Leadership, Product, Tech Teams, Go-to-Market, and other cross-functional teams to create impactful enablement programs. This position requires an ability to thrive in fast-paced environments, deliver high volumes of quality deliverables, manage senior sales leader stakeholders under strained conditions, and leverage AI to create efficiencies in sales operations. Main areas of ownership include: (1) managing training programs for sales teams, (2) overseeing new product launch enablement, (3) maintaining current and impactful enablement content systems, and (4) collaborating with cross-functional partners to remove sales obstacles and drive productivity improvements.

Key job responsibilities

• Create, deliver, and manage training programs for Amazon Freight teams, covering sales strategies, product launches, customer engagement, and internal tools for both new and experienced sales reps
• Distill complex freight, transportation logistics, or supply chain concepts into clear, concise enablement assets including quick reference guides, talk tracks, objection handlers, and eLearning resources
• Develop and deliver engaging training materials for live session and eLearning formats
• Identify key obstacles that prevent sales teams from achieving their goals and address these challenges through sales process efficiencies and targeted training programs
• Establish measurable targets for training and onboarding that align with sales objectives, monitor program effectiveness through data analysis, and drive completion of required trainings
• Own Highspot LMS/CMS management (spot page layout, navigation, content organization, usability, governance to ensure a high-quality learner experience)
• Partner with diverse stakeholders including Sales Leadership, Sales Operations, Product, Marketing, Pricing, and Tech teams to gather insights and drive training effectiveness
• Collaborate across wider Amazon Transportation businesses enablement teams on large-scale enablement programs and create support materials including online guides, reference documents, and e-learning content

About the team

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will enable Amazon Freight sales teams to meet and exceed performance metrics.