Onsite in Madison, New Jersey
The Sales Enablement Specialist is the bridge between sales strategy and day-to-day execution. You'll equip our sales representatives with the tools, training, and streamlined processes they need to get the most out of Salesforce and you'll use what you learn from them to make our internal sales process better.
This role sits close to the sales team. You'll train reps, build reports that leadership actually uses, spot where the process breaks down, and partner across Marketing, Technology, and Brand to keep everyone rowing in the same direction. We're looking for someone genuinely passionate about Salesforce who enjoys helping other people succeed with it.
What You'll Do
Salesforce Training and Content Development
Facilitate ongoing individual and group training on Salesforce features, navigation, and best practices
Create and maintain training guides, quick-reference materials, and onboarding content that drive adoption of Salesforce tools
Sales Process Optimization
Partner with Sales SLT and Sales Operations to identify bottlenecks and improvement opportunities across the Salesforce sales cycle
Help implement automation and workflow enhancements that improve sales efficiency, accounting for downstream impacts on other internal systems
Proactively gather user feedback on what's working and what isn't, including by leading process improvement workshops
Sales Metrics and Reporting
Build reports and dashboards that give sales leadership clear insight into performance and opportunity
Monitor Salesforce adoption, pipeline health, and rep productivity, and flag trends worth acting on
Customize prebuilt Enablement reports and dashboards
Help define and implement criteria for outcome and milestone measures
Client Business Administration
Serve as the subject matter expert on Salesforce and the first line of support for the sales team
Collaborate with the development team to configure features and customize the platform to fit how sales actually works
Provide support on the dashCRM platform
Cross-Functional Collaboration
Coordinate with sales leadership and executive management to support departmental initiatives
Liaise with shared services on sales-related processes, enhancements, challenges, and rollouts
Work closely with Marketing, Technology, and Brand teams to align messaging and sales efforts so communication stays consistent
Facilitate knowledge sharing across departments
Build working knowledge of the sales cycle and internal processes from the sales lens including application submission, GCI, FDDs, and reporting
Take on additional responsibilities as needed by leadership
What You'll Bring
1 2 years of experience in sales, sales operations, or sales enablement, preferably in real estate or technology
Direct, hands-on experience with Salesforce CRM (required)
Genuine interest in Salesforce and in helping others succeed with the tool
Strong Microsoft Office skills, particularly Excel (VLOOKUP, pivot tables, advanced find, filters, functions and formulas, charts), plus Teams, PowerPoint, Word, Power Automate, and SharePoint
Strong communication and collaboration skills, with the ability to work across functions while owning your individual results
A proactive, adaptable mindset with strong organizational and time management skills
A positive, professional approach, discretion with confidential information, and close attention to detail
The ability to think beyond immediate tasks and contribute to longer-term enablement strategy
Nice to have
Data analysis experience
Salesforce certification (Administrator or Associate)
Familiarity with franchise or brokerage sales operations
Why This Role Matters
Salesforce is where our sales team lives. How well they use it directly shapes pipeline visibility, forecast accuracy, and how quickly deals move. In this role, you own that experience and you'll see the impact of your work in how the team performs.
Ability to pass Background, Drug Screen and if applicable Medical (i.e. Vision, Hearing, or Physical) if Required by Client.
Medical, dental, vision, ancillary coverage and 401k benefits are available.