Sales Engineer ~ Cyber-Security ~ Seattle

Seeking an experienced Sales Engineer to assist the Sales team in reaching revenue goals by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyers. This product solution specialist works to insure the best possible technical solution while collaborating with System Integrators and Channel Partners.

Reporting to the Sales Director, the Sales Engineer has significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process, uncovering and developing new areas of business and relationships.

 

Responsibilities:
• The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help
ensure the best chance to win business.
• Investigate the prospect’s needs and assist in developing a strategy to win business.
• Assist the Sales Teams in making tactical decisions regarding the sale.
• Identify compelling events or specific business problems and offer attractive solutions to the client.
• Provide specialized technical support to the prospect/customer using best practices techniques along with other available resources provided to the Sales
Engineering group.
• Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and
understand their challenges and seek out potential projects.
• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and
forecasting opportunities.
• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote
presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting,
show ability to lead whiteboard discussions, etc., to best present solutions in the best possible light for customers, resellers, integrators, etc.
• Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s
needs.
• Adapt to new situations and opportunities that may include multiple Integrators on a common customer network.
• Travel required within the assigned Seattle area.  Estimated at 40 - 50% within the territory, carrying a laptop.

 

Education
• Bachelor’s Degree in Computer Science or Engineering or equivalent, MBA preferred.
• Formal presentation training, such as Sandler, Siebel or Afterburner.
• Minimum 7 years as a pre-sales engineer, Post Sales Network Engineer or in a pre-sales technical support role.
• Minimum 7 year’s experience in Networking, NPM, APM.
• This person must have experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively
proposed desired solutions.
• Proven pre-sales record of success and achievement for themselves and their team.
• Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems.

• The individual must also possess technical skills that relate to these areas:
o Cisco routing, switching, gateways and applications(must)
o TCP/IP, SNMP, Netflow, VoIP
o Various topologies, LAN, WAN (MPLS, Frame, ATM)
o Trend analysis concepts
o Network Security concepts
o Network infrastructure concepts
o Network General (Sniffer) knowledge
o HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plus
o Network performance management
o Fault/Alert management concepts
o Operating systems (Linux, NT)
o Certification CCNA, CCNP, CCIE a plus
o SDN/NFV
o Virtualization
o Public/Private Cloud

Gretchen Sheppard ~ US HealthCare Careers ~ gretchen@ushealthcarecareers.biz ~ 408-686-9450