Seeking a technical support specialist to drive territory growth by providing advanced on-site and remote support, troubleshooting, training, and sales development.
Requires technical aptitude in mechanical, electronic, computer, and networking systems, with experience in troubleshooting, project management, and building client relationships.
Responsibilities include training support teams, resolving product issues, facilitating upgrades, supporting product rollouts, and managing sales and financial reports.
Qualifications include a degree or equivalent experience in a technical field, 3-5+ years support or engineering background, strong communication skills, and proficiency in Microsoft Office.
Travel up to 50% is required; physical demands include lifting 35-65 lbs., climbing, and working in varied environments.
Offers comprehensive benefits, inclusive culture, and opportunities for community involvement.
Employment is contingent on background checks and agreements. Salary ranges from $85,500 to $120,000 annually.
Since our founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.
ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.