Amazon Web Services (AWS), Artificial Intelligence (AI), Automation, Autoscaling, CISSP - Certified Information Systems Security Professional, Cloud Computing, Communication Skills, CompTIA Security+, Customer Escalations, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, DNS (Domain Name System), Enterprise Protection, HTTP (HyperText Transport Protocol), Internet Security, Metrics, Microsoft Windows Azure, Network Security, Onboarding, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Product Engineering, Proof of Concept, SMTP (Simple Mail Transfer Protocol), Sales, Sales Cycle, Sales Management, Sales/Support Engineering (SE), Salesforce.com, Software as a Service (SaaS), Solution Sales, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Leadership, Technical Sales, Writing Skills
CyberSentriq is a rapidly growing, AI-enhanced cybersecurity business built for the MSP channel. Backed by leading private equity investors, we are on a mission to revolutionise how managed service providers protect their customers in an increasingly complex threat landscape.
Our platform combines powerful detection, response, and automation capabilities to help MSPs deliver enterprise-grade security with efficiency and confidence. As we continue to scale, we are investing in world-class talent to help drive our next phase of growth.
The Role
As a Sales Engineer, you will play a critical role in the sales process as the technical expert and trusted advisor to prospects and customers. You will lead product demonstrations, run technical discovery sessions, and build proof-of-concept environments that clearly showcase the value of CyberSentriq.
Working closely with Account Executives, you will translate customer challenges into compelling technical solutions that drive confidence and accelerate deal progression. This is a highly consultative, customer-facing role that requires the ability to engage both technical and non-technical stakeholders with clarity and credibility.
While the primary focus is pre-sales, you will also support onboarding, training, and occasional escalations to ensure customers get off to a strong start.
What You Will Be Doing
- Lead technical discovery sessions to understand customer environments, security posture, and key challenges
- Deliver tailored product demonstrations aligned to customer needs and priorities
- Design and support proof-of-concept trials to validate solutions in real-world environments
- Partner with Account Executives throughout the sales cycle as the technical lead
- Respond to technical and security questionnaires including RFPs and RFIs
- Build strong relationships with prospects and customers, establishing yourself as a trusted advisor
- Support onboarding activities and assist with escalations where needed
- Stay current on cybersecurity trends and the evolving threat landscape
- Collaborate with Product and Engineering teams to provide customer feedback and influence roadmap development
What We Are Looking For
- Experience in a Sales Engineer, Solutions Engineer, or technical pre-sales role within cybersecurity or SaaS
- Strong understanding of networking and security fundamentals including DNS, SMTP, HTTP/S, and TCP/IP
- Demonstrated ability to deliver engaging product demonstrations and adapt to customer needs in real time
- A consultative approach with the ability to uncover requirements before recommending solutions
- Excellent communication skills, both written and verbal
- Ability to manage multiple opportunities, trials, and stakeholders simultaneously
- A genuine interest in cybersecurity and continuous learning
Nice to Have
- Experience working with cloud platforms such as AWS or Azure
- Familiarity with CRM systems such as Salesforce and working in a metrics-driven environment
- Experience supporting MSPs or working within a channel-focused business
- Relevant cybersecurity certifications such as Security+ or CISSP
Compensation & Benefits
- Competitive base salary and uncapped variable compensation
- Comprehensive healthcare coverage
- 401(k) with company match
- Remote-first, flexible working environment
- Generous paid time off and company holidays
- Collaborative, high-performance team culture focused on impact and growth
CyberSentriq is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
Ready to Make an Impact?
Join us in our mission to revolutionise the cybersecurity industry and achieve our ambitious growth targets. Apply today and take the next step in your career!
Please note that we do not accept speculative CVs from recruitment agencies. All submissions must be in response to specific job vacancies listed by our company. Any unsolicited CVs will be considered the property of CyberSentriq, and no fees will be payable in relation to them.