We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
Pre-sales - assist in qualifying sales leads from a technical standpoint.
Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
Provide assistance to identified customers with post-sales training.
Required Skills:
5 - 8 years experience in technical/pre-sales support as a sales or systems engineer
5 - 7 years experience in LAN/WAN/Internet services administration
Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
Experience with encryption and authentication technologies required
Exceptional presentation skills
Education:
Bachelors Degree or equivalent experience. Graduate Degree favorable
Numbers & Facts
Location
Miami, FL
Skills
Antivirusunmatched
Authenticationunmatched
Cryptographyunmatched
Customer Trainingunmatched
DNS (Domain Name System)unmatched
HTTP (HyperText Transport Protocol)unmatched
Internet/Online Serviceunmatched
Intrusion Detection Systemsunmatched
Local Area Network (LAN)unmatched
NFS (Network File System)unmatched
Network Routingunmatched
Network Securityunmatched
Network Switchingunmatched
Post-Salesunmatched
Pre-Salesunmatched
Presentation/Verbal Skillsunmatched
SMTP (Simple Mail Transfer Protocol)unmatched
Salesunmatched
Sales Managementunmatched
Sales Qualificationunmatched
Sales Supportunmatched
Sales Trainingunmatched
Sales/Support Engineering (SE)unmatched
Security Attacksunmatched
Systems Engineeringunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
Technical Leadershipunmatched
Technical Supportunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
VPN (Virtual Private Network)unmatched
Wide Area Network (WAN)unmatched
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