Analysis Skills, Conferences, Customer Acquisition, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, Electrical Engineering, Electricity, Field Sales, Interpersonal Skills, Marketing, Microsoft Office, Microsoft Product Family, Needs Assessment, Organizational Skills, Plan Meetings, Pricing, Problem Solving Skills, Regional Sales, Request for Proposals (RFP), Revenue Growth, Sales, Sales Management, Sales/Support Engineering (SE), Supply Chain Management, Technical Support, Time Management, Track Customer Issues, Trade Shows
Apply
Description
The Sales Engineer is responsible for providing technical support to Regional Sales Managers and Sales Representatives, reviewing customer specifications, assisting in determining and understanding customer needs, and generating quotes. The Sales Engineer's main objective is to increase revenue and boost customer acquisition and retention.
Key Responsibilities:
- Analyze and interpret customer specifications in Requests for Quotations (RFQs) and prepares both technical and commercial proposals.
- Maintain accurate records in Customer Relationship Management (CRM) Software.
- Notify the Business of all new order placements in a timely manner.
- Coordinate with the Regional Sales Managers and Sales Representatives to provide quotations, answer technical questions, and convert open opportunities into sales orders.
- Work closely with the Director of Sales & Marketing to ensure the proper and accurate coverage of specific customer accounts.
- Collaborate with the Supply Chain Management Department to ensure that pricing structures are appropriate.
- Collaborate with the Engineering Department to ensure that orders are accurate, and specifications are met.
- Collaborate with other members of the Sales & Marketing department, as well as external Sales Representatives to establish additional avenues for acquiring new customers and plans for meeting order intake goals.
- Periodically participate in industry events, including conferences and trade shows, to network and promote the Company's products.
Qualifications:
Required
- Bachelor's degree in Electrical Engineering or related field.
- Technical, analytical, and electrical aptitude.
Preferred
- 2-3 years' Sales and/or Customer Service experience.
- Customer Relationship Management (CRM) software experience.
Skills and Competencies:
- Technical and Electrical Capacity.
- Communication Proficiency.
- Critical Thinking.
- Problem Solving.
- Interpersonal Skills.
- Customer Service.
- Self-Motivated.
- Time Management.
- Accountable to Objectives.
- Organizational Skills.
- Attention to Detail.
- Proficiency with Microsoft Office Products.
- Proficiency with Customer Relationship Management (CRM) software.
Disclaimer
The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed.
Equal Employment Opportunity Statement
Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class.
#LI-EC1
F
Forgent Power Solutions Inc