Sales Engineer-Whsl

Windstream Communications, LLC

Florida, FL

JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Communication Skills, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Operations, Customer/Client Research, Dental Insurance, Documentation, Documentation Standards, Ethernet, FCC (Federal Communications Commission), Federal Government, Federal Laws and Regulations, Industry Standards, Industry/Trade Analysis, Information Technology & Information Systems, Life Insurance, Maintain Compliance, Microsoft Office, Network Administration/Management, Network Architecture/Engineering, Network Design, Partner Sales, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Proposal Development, Proposal Writing, Request for Proposals (RFP), Requirements Management, Revenue Growth, Sales, Sales Cycle, Sales Support, Sales/Support Engineering (SE), Service Delivery, Technical Analysis, Technical Delivery, Technical Leadership, Technical Presentation, Technical Sales, Technical Support, Technical Writing, Technical/Engineering Design, Telecommunications, Telecommunications Industry, Telecommunications Standards, United States Citizen, Vision Plan, Wholesale Industry, Writing Skills
LOCATION
Florida, FL
POSTED
6 days ago

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.

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About the Role:

The Sales Engineer - Wholesale is responsible for providing technical sales support to the Wholesale organization and serving as a subject matter expert in the development and positioning of telecommunications solutions. This role partners closely with Sales and cross-functional teams to evaluate customer requirements, develop technically sound solutions, and support opportunities throughout the sales cycle.

The incumbent will play a critical role in aligning customer business needs with Uniti's network capabilities, products, and service offerings. This position requires a strong combination of technical expertise, customer engagement, solution design, and internal collaboration to support revenue growth and customer satisfaction.

What Youll Do:

  • Provide technical pre-sales support to the Wholesale Sales team throughout the sales process
  • Conduct discovery discussions with customers to assess technical requirements, service needs, and business objectives
  • Develop and recommend appropriate telecommunications solutions based on customer requirements and available network capabilities
  • Prepare and deliver technical presentations, solution overviews, and related customer-facing materials
  • Support the development of proposals, responses to requests for proposal (RFPs), and other technical sales documentation
  • Partner with internal teams, including Engineering, Operations, Service Delivery, Product, and other stakeholders, to validate solution feasibility and implementation requirements
  • Translate customer requirements into accurate technical designs and internal handoff documentation
  • Provide technical guidance related to Ethernet, transport, wavelength, dark fiber, and other wholesale telecommunications services
  • Assist in addressing technical questions, objections, and solution-related issues during the pre-sales cycle
  • Maintain current knowledge of Uniti's network infrastructure, service offerings, and industry trends
  • Contribute to process improvements, documentation standards, and operational alignment across the Wholesale organization
  • Perform other duties as assigned

Qualifications

  • Bachelor's degree in Engineering, Telecommunications, Information Technology, or a related field, or an equivalent combination of education and relevant experience
  • Minimum of 3 years of experience in telecommunications, network engineering, sales engineering, or a related technical role
  • Demonstrated knowledge of telecommunications networks and services, including fiber-based infrastructure, Ethernet, transport, wavelength, and dark fiber solutions
  • Ability to interpret customer requirements and develop practical, technically sound solutions
  • Strong verbal, written, and presentation communication skills
  • Demonstrated ability to work effectively across multiple departments and manage competing priorities in a fast-paced environment
  • Proficiency in Microsoft Office applications and experience with CRM or other sales support systems

Preferred Qualifications

  • Experience supporting wholesale or carrier-focused telecommunications sales organizations
  • Familiarity with network design, service qualification, and implementation coordination
  • Experience preparing technical proposals and responding to customer bid requests
  • Knowledge of telecom industry standards, carrier operations, and infrastructure solutions

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Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidates primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

About the Company

W

Windstream Communications, LLC

Windstream is not just a Fortune 500 company. We’re also the provider of choice for four out of five Fortune 500 companies for data, voice, network and cloud solutions.For more information about Windstream and our culture, visit www.windstreamtalent.com.

A Trusted Advisor   Single Point of Contact

Windstream delivers enterprise-class data, voice, network and cloud solutions with superior performance, enhanced security and exceptional reliability to businesses nationwide through a single point of contact. Whether your enterprise is small or large, with one location or many, Windstream is the communications and technology service provider you need with technical expertise and advanced network capabilities.

Smart, Customized Communications Solutions

Windstream provides customized data, voice, network and cloud services, including disaster recovery, managed services, networking, VoIP and more—with more than 115,000 fiber route miles across North America. Our industry-leading, certified experts can assess your environment and design a business optimizing solution that’s right for you today and can grow with you tomorrow.

Reliable, Secure   Personalized Service

As a $6 billion company with a nationwide presence, Windstream provides customers with dependable data, voice, network and cloud services and the peace of mind that comes from having your communications needs met by a financially solid provider. Customers further benefit from a level of personalized service that’s unrivaled in the industry.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Internet Services
FOUNDED
2006
WEBSITE
https://www.windstream.com/