Sales Engineering Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Seeking a Sales Engineer with deep expertise in the North America financial services ecosystem and a strong background in card processing, core banking, and modern cloud‑native architectures to support Pismo's core banking solution. This role plays a critical part in driving Visa’s Value Added Services growth by shaping high‑impact technical solutions, influencing product strategy through client engagement, and ensuring our offerings deliver exceptional value to banks, credit unions and FinTechs in the region.

This role operates with moderate autonomy, applying deep functional expertise to influence customer decisions, shape solution design, and ensure high‑quality execution across the pre‑sales lifecycle. The role contributes to team effectiveness through mentorship and informal leadership, without full people management accountability.

Key Responsibilities (Scope & Accountability)

Solution Leadership & Deal Execution

• Own technical solutioning for large and complex Cards and Core Banking opportunities, operating as the primary technical authority for assigned deals.
• Design and validate cloud‑native architectures, integration patterns, and solution flows aligned with customer requirements and product capabilities.
• Ensure solutions are technically sound, commercially viable, and implementation‑ready prior to deal closure.

Customer Engagement & Influence

• Lead customer discovery sessions to translate business objectives into clear technical solutions.
• Deliver executive‑level presentations and product demonstrations, adapting depth and messaging to technical and non‑technical audiences.
• Influence technical buying decisions by clearly articulating value, differentiation, and trade‑offs.

Cross‑Functional Collaboration

• Partner closely with Sales, Product, Solutions Management, Engineering, and Solution Architecture teams to:
  • Validate feasibility and delivery assumptions
  • Align customer commitments with platform capabilities
  • Support a smooth transition from pre‑sales to implementation
• Contribute to RFPs, RFIs, and solution proposals with accurate, well‑structured technical content.

Team Enablement

• Provide guidance on solution quality, messaging, and best practices.

• Support onboarding and enablement efforts through knowledge sharing and deal reviews.
• Does not include formal performance management, hiring authority, or budget ownership.

• Makes independent decisions within defined technical and commercial frameworks.
• Escalates complex or ambiguous issues appropriately.
• Decisions directly impact deal success, customer satisfaction, and implementation readiness.
• Influence is primarily at the deal, customer, and regional level, not company‑wide strategy.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 6+ years of experience in Sales Engineering, Pre‑Sales, or Solution Architecture
• 4+ years of hands‑on experience with card issuing, card processing, or core banking platforms
• Strong working knowledge of cloud‑native architectures (microservices, APIs, distributed systems)
• Proven ability to design enterprise‑grade solutions for banks and fintechs
• Strong communication and storytelling skills, with the ability to simplify complex concepts

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer