Sales Follow-Up Specialist

You're not looking for a job where leads go cold and your effort gets ignored.

You want a seat where follow-up matters, numbers matter, and your work actually closes deals.

You like the chase, the comeback, and the moment a "not yet" turns into a yes.

If you're built for second chances and steady pressure, keep reading.

Who We Are

At Waldrop Plumbing – Heating – Air, you'll join a team trusted in residential plumbing and HVAC for over 50 years across South Carolina. Our team has also voted us a Great Place To Work.

As a Sales Follow-Up Specialist, you'll step into a company that believes in doing the right thing even if it hurts, growing careers through training, and keeping customers happy without losing sight of the numbers.

What You'll Be Doing

Your day is about turning open and unsold quotes into real revenue. You'll follow up consistently, keep the funnel full, and work hand in hand with the Sales Manager to move stalled opportunities forward.

This isn't mindless check-in work. You'll have real conversations, uncover objections, follow the Nexstar Call Flow Structure, and become the person who knows how to bring deals back to life.

Success here looks specific: closing 10% more of the open and unsold leads provided, helping drive annual revenue at or above $1.5m, and maintaining a discount rate at or below 5%. If you love knowing your numbers, setting SMART goals, and getting better every week, you'll feel that here.

The Hiring Process

We have a rigorous process for hiring, but move FAST for the right person. You could be hired in as little as 10 days! We've had lots of interest, so the first few steps are automated to make sure you can get considered quickly.

Don't worry—if you take the time to apply, we will respond to 100% of the applicants.

The process:

1. Click apply and answer a few Who, What, When questions. (5 min)
2. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
3. You'll get a text for a quick 1-way video question. (5 min)
4. We'll send you a link to get scheduled for an in-person interview.
5. You can easily be in for an interview within a couple days from right now.

What You'll Earn

You'll earn $18–$22 per hour plus commissions, working 40–45 hours per week. You'll also be eligible for benefits and a 401K match. The growth path here is tied to development, training, and performance in a company that is always growing its people.

Why Work With Us

You'll be with a company that focuses on what matters: our customers, our employees, and our company. That's not fluff here. It's how Waldrop has built trust for more than 50 years.

You'll get ongoing training and education, full benefits, and 401K match. If you want a place that invests in your growth and expects you to keep growing, this will feel right.

This is not for someone who wants to coast, avoid coaching, or get uncomfortable when the numbers are visible. It is for someone who wants one-on-ones, role play, practice, accountability, and progress.

Who We're Looking For

You'll do well here if you're self-driven, organized, decisive, and wired to solve problems instead of circling them. You need the stamina to stay sharp, the discipline to follow up, and the confidence to influence without sounding scripted.

• You're goal driven and performance minded.
• You have high mental stamina.
• You're a solutionist.
• You're open to coaching and active in one-on-ones.
• You can work closely with a Sales Manager and own your numbers.
• You don't become complacent.
• Prior inside or outside sales experience helps.
• B2C background or 3rd party sales certifications are a plus.
• This is not for you if you struggle with follow-through or hate being measured.

If you're ready to turn unsold quotes into closed deals and grow with a team that takes customer service and career growth seriously, apply now.