Sales Guide - Lincoln Park

Job Title : Sales GuideReports To : General ManagerMeet PleasantreesFounded in 2018 and rooted in Michigan, Pleasantrees is committed to cultivating the highest quality cannabis,building trust in our communities and lasting relationships with our guests. Midwestern through and through, we arecommitted to delivering warm, thoughtful and exceptional service at every turn. We respect the power of the plant andthe people who use it. We work hard so our friends can enjoy more of life's pleasures.Job DescriptionThe Sales Guide understands that every interaction, large or small, strengthens our mission, and delivers anexceptional experience. They represent the face of the brand in the community and provide the highest standards ofguest engagement. Our Sales Guides will be responsible for maintaining the culture of the business by protecting thePleasantrees brand and showing compassion for our guests. Reporting to the General Manager, Guides will also beresponsible for maximizing sales and profitability by focusing on overall business initiatives. If you're passionateabout high quality products, midwestern hospitality and building long lasting relationships then Pleasantrees wouldlove to meet you!Responsibilities Anticipates guests' needs and is responsive with an engaging attitude Exhibits pride through positive demeanor, body language and personal presentation Assist guests with understanding product benefits and offerings Responsible for creating an unparalleled, unique and genuine experience for every guest Takes a proactive approach, embrace, action and commit to all training tools provided Flexible and adaptable to become a team-oriented individual that fits in a collaborative fast-paced,results-oriented work environment Ensure the sales floor is properly stocked and the presence of the store is well maintained Accurately use and maintain the Point of Sale (POS) system Comply with company cash handling policies and perform daily cash management responsibilities andcompliance reporting per company policy Daily compliance with shop policies, including but not limited to the following: state/local regulationcompliance, security protocols, access protocols, inventory tracking, dress code, and work schedules Work closely with Receptionist to ensure exceptional, seamless guest experience Contributes to the safety and sanitation of the store.Experience and Requirements 2+ years of experience in a fast-paced guest-centric environment Minimum of 21 years of age Highschool diploma or its equivalent Must pass criminal background check and drug screening (excludes THC) Must be compliant with any and all legal or company regulations for working in the Cannabis industry Ability to stand for long periods Ability to lift 25 lbs Knowledge of basic computer skills