- Process and manage customer sales orders, including reviewing order details, pricing, inventory availability, and required updates. - Coordinate with customers, Key Account Managers, Outside Sales, Purchasing, and Manufacturing teams to prioritize orders and communicate delivery timelines. - Monitor customer inquiries and sales communications, providing timely updates regarding order status, shipment schedules, and product availability. - Create, assign, and close manufacturing work orders while utilizing Bill of Materials (BOMs) and internal business systems. - Assist with quoting activities by reviewing materials, costs, lead times, and supporting customer requirements. - Maintain accurate records, reports, and electronic files while supporting continuous process improvements and administrative tasks.
Required Skills * Experience in manufacturing environment * Experience or knowledge of ERP, customer portals entry. * Able to communicate professionally with all levels of employees and with the corporate office * Basic computer skills Word, Excel (pivot table exp. and v lookup a plus)