Coaching, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Documentation, Housekeeping/Cleaning, Leadership, Organizational Skills, Record Keeping, Resolve Customer Issues, Sales, Sales Support, Team Building, Team Player
Sales Lead Coordinator - Lamar Heat & Air
Location: Aledo, TX | Full-Time
Do you love turning messy leads into clean next steps?
Are you the person who makes sure nothing slips through the cracks—ever?
Do you enjoy helping customers feel taken care of and keeping the sales team on track?
Want a role where your organization directly drives revenue?
The Role (Your Day-to-Day)
As our Sales Lead Coordinator, you’re the operational engine behind our sales team. You’ll manage incoming leads, keep the pipeline clean, coordinate schedules, and make sure every customer gets a professional follow-up experience.
A great day looks like: leads are logged correctly, appointments are confirmed, customers get quick answers, the sales team has what they need, and leadership can trust the data.
This is an in-office role at Lamar Heat & Air in Aledo, TX.
What You’ll Be Responsible For
- Own lead intake: capture customer details, service needs, and urgency with clean notes in our CRM (ServiceTitan or similar)
- Coordinate schedules for sales calls/estimates and confirm appointments (reducing no-shows)
- Support sales reps with accurate job/customer information, documentation, and prep materials
- Track pipeline activity and outcomes (calls made, appointments set, follow-ups completed, sales statuses)
- Handle customer questions and after-visit follow-ups with calm, professional communication
- Keep records organized: customer files, estimates, statuses, and internal handoffs
What Makes You a Fit
- 2+ years in sales support, coordinator, dispatcher/CSR, or admin-heavy customer service
- Comfortable working inside a CRM (ServiceTitan preferred; other CRMs accepted if you learn fast)
- Strong phone presence: clear, confident, friendly, and able to guide customers to the next step
- Highly organized—your default is checklists, clean notes, and closed loops
- You thrive in a fast-paced environment without getting sloppy
- In-office availability in Aledo, TX
Compensation + Perks
- $20–$26/hour depending on experience
- Monthly bonus based on lead-to-appointment performance + team targets
- Paid time off
- Weekly training + team development rhythm
- Team culture that values trust, accountability, direct communication, and employee care
Our Hiring Process
- Click apply and answer a few Who, What, When questions. (5 min)
- You'll get a text for a quick skill test. (5-8 min)
- You'll get a text for quick 1-way video questions. (~9 min)
- You'll be texted a link for a ~15min questionnaire that will help match you to the job.
- We'll send you a link to get scheduled for an in-person interview.
- You can easily be in for an interview within a couple days from right now.
Why You’ll Love Working at Lamar Heat & Air
- Local, community-first company with strong standards
- Clear expectations, direct communication, and real teamwork
- Growth mindset: training, coaching, and opportunities to expand your role
- You’ll have ownership—your work directly impacts sales performance
If you’re detail-obsessed, customer-friendly, and you like being the person who makes sales run smoothly—hit apply.