Sales Learning Specialist

Job Summary

Designs and develops employee learning programs in alignment with organizational goals and training needs. Conducts assessments and analyses to identify new development needs and recommend new training methods.

Major Tasks, Responsibilities, and Key Accountabilities

• Manages the design, development, implementation, and maintenance of learning programs. Tracks employee performance and measures training outcomes.
• Conducts needs analyses and translates business requirements into defined training needs. Determines the scope, audience, timing, delivery method, and resource requirements for trainings.
• Partners with leadership to identify process trends that support associates and drive organizational consistency.
• Works with associates and managers to ensure that learned knowledge and skills are transferred to the job.
• Reviews, edits, and maintains trainings, standard operating procedures, job aids, and other strategic tools and resources.
• Delivers learning communications, including monthly newsletters, process updates, and technology announcements.
• Creates development standards, processes, and templates to produce consistent and quality instructional materials.
• Participates in associate trainings as needed.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
• May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 5% to 20% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.