Responsible for driving revenue growth, expanding strategic partnerships, and increasing customer lifetime value across our travel technology portfolio with primary emphasis on cruise-focused solutions.
This role blends new business development, account expansion, consultative selling, and industry leadership, requiring a strong understanding of cruise sales and distribution alongside broader travel product knowledge (Air, Hotel, Car, etc.).
Key Responsibilities Revenue & Growth:
Secure new business and expand existing accounts across travel technology solutions, with key focus on cruise distribution and cruise-centric products
Upsell enhanced services and premium capabilities across cruise, air, hotel, and car offerings
Own the full sales lifecycle: discovery, demonstrations, proposals, timelines, UAT coordination, Statements of Work, and contract execution
Consistently meet or exceed revenue and growth targets
Client Engagement & Enablement:
Conduct high-impact product demonstrations and training sessions via web tools and in person
Translate cruise-specific workflows and challenges — as well as broader travel operations — into tailored SaaS solutions
Serve as a trusted advisor to prospective and existing clients, addressing technical, operational, and commercial needs
Build long-term relationships that drive retention, satisfaction, and account expansion
Industry Leadership & Events: Represent Client at cruise and global travel industry events, including:
Travel conventions and trade shows
World Travel Markets and summits
Cruise-focused conferences
Phocuswright and travel-technology events
Conduct in-person presentations, meetings, and promotional events
Attend and host networking events to promote Client's products, services, and partnerships
Collaboration & Strategy:
Collaborate with domestic and international travel agencies, cruise lines, suppliers, vendors, and GDS partners
Coordinate sales initiatives across internal teams to ensure alignment and execution
Contribute to sales and marketing content, media, and online campaigns supporting global expansion
Provide leadership with insights into customer needs, cruise market trends, competitive activity, and product opportunities
Core Functions:
Promote, follow up, sell, and secure opportunities through a relationship-based, consultative sales approach
Manage pipelines, timelines, UAT status updates, estimates, and Statements of Work
Schedule and conduct phone, virtual, and in-person meetings
Deliver regular reporting on customer feedback, market activity, and sales performance
Qualifications & Experience:
3+ years of proven B2B sales experience, preferably in SaaS, travel technology, or enterprise platforms
Strong Cruise Industry experience required, with working knowledge of cruise sales, distribution, or cruise line operations
Broader travel industry experience across Air, Hotel, Car, or Tour products strongly preferred
Demonstrated consultative selling skills and problem-solving ability
Results-driven, self-motivated, and comfortable working independently and collaboratively
Excellent verbal, written, and presentation skills
Proficiency with Microsoft Office Suite and CRM/contact management tools
Valid U.S. driver's license and valid passport (international travel required)
Must be a US Citizen or a Green Card Holder
Authorized to work in the United States without any restrictions and able to pass a full back ground check, Education, Work, Credit and Criminal.
Numbers & Facts
Location
Boca Raton, FL
Skills
Acceptance Testingunmatched
Alliance/Partner Managementunmatched
Business Developmentunmatched
Business-to-Business (B2B)unmatched
Competitive Researchunmatched
Conferencesunmatched
Consultative Salesunmatched
Contact Managementunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Customer/Client Researchunmatched
Driver's Licenseunmatched
Exceeded Sales Goalunmatched
Inside Salesunmatched
Leadershipunmatched
LifeTime Value (LTV)unmatched
Market Trend Analysisunmatched
Marketingunmatched
Media Campaignsunmatched
Microsoft Officeunmatched
Networking Eventsunmatched
Online Marketingunmatched
Online Trainingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Product Demonstrationunmatched
Revenue Growthunmatched
Salesunmatched
Sales Cycleunmatched
Sales Managementunmatched
Sales Pipelineunmatched
Sales Prospectingunmatched
Sales Trainingunmatched
Software as a Service (SaaS)unmatched
Statement of Work (SOW)unmatched
Trade Showsunmatched
Travel Industryunmatched
United States Citizenunmatched
Up-Sellingunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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