The Sales Manager is responsible for leading and developing a team of Direct Sales Associates focused on residential, door-to-door sales. This role drives sales performance through day-to-day leadership, coaching, and oversight of team activities, ensuring alignment with established sales targets and company objectives. The Sales Manager works closely with the Director of Revenue and Sales Trainer to support the development of sales talent, reinforce effective sales practices, and maintain consistent execution of sales strategies. This position plays a key role in managing field operations, monitoring performance, and fostering a results-driven team environment. Essential Functions: Recruitment & Team Building - Assist recruiting efforts, including sourcing candidates and conducting interviews.Coordinate interview schedules with Human Resources and the Director.
- Provide feedback and recommendations to ensure high-quality hiring decisions.
- Manage a team of Direct Sales Associates.
Daily Sales Operations - Run and partner with others on the team to lead daily sales meetings, morning kick-offs, and in-field team huddles.Review individual and team quotas, adjusting goals and territory assignments as needed.
- Manage and optimize sales territories for maximum team efficiency and impact.
- Manage the individual team member’s hours, track daily punches, and approve your team member’s timecards.
Performance Coaching & Development - Identify underperforming reps in collaboration with leadership and assist in performance improvements plan creation and execution.Conduct field shadowing sessions to observe sales interactions and deliver real-time coaching.
- Promote accountability, motivation, and consistent skill-building across the team.
Field Leadership - Work alongside Direct Sales Associates (DSAs) in the field to lead by example.
- Provide support with tough customer interactions and closing deals when needed.
- Ensure adherence to all Greenlight Networks policies, including proper uniform, ID badges, and deliver door hangers and other branded materials.
Territory & Sales Activity Management - Oversee Spotio data entry and updates, including weekly order tracking and new territory assignments.Drive sales activity and territory performance, reporting accuracy, adoption, and data integrity of the sales activity tracking platform (Spotio).
- Understand the (buyflow) order entry platform and installation scheduling process as it relates to the sales team.
- Monitor daily and monthly sales via the sales dashboard.
Event & Community Engagement - Represent Greenlight Networks r at local community and marketing events.Plan and coordinate team attendance at 1–2 events per month to drive brand awareness and lead generation.
- Work collaboratively with marketing team members; including local events, guerilla marketing efforts, providing community feedback and intel, and participating in social media efforts to expand awareness.
Team Support - Manage ordering and distribution of marketing materials in collaboration with internal marketing partners.Support new hire onboarding and ongoing training initiatives.
Knowledge Skills and Abilities: - Proven experience in door-to-door sales with a track record of success.Prior leadership, mentoring, or coaching experience preferred.
- Strong interpersonal and communication skills with the ability to influence and inspire.
- Team player with a positive attitude and the ability to work in a team and cross-functionally.
- Comfort working outdoors and engaging in face-to-face customer interactions.
- Familiarity with field sales engagement platforms or CRM systems (experience with Spotio or similar tools is a plus).
Other Requirements This Buffalo-based role requires regular travel across Greenlight Networks' footprint throughout Western and Central New York, as well as Northeastern Pennsylvania, including the Rochester and Scranton markets. Travel is an essential component of the position and supports regional growth and community outreach efforts A valid driver's license, acceptable driving record, and the ability to maintain insurability under the company's auto policy are essential.
The base pay for this position is $65k, plus uncapped commission earnings. Actual total compensation will vary based on individual sales performance and achievement of established goals. Greenlight Networks considers a variety of factors when making employment decisions, including training, transferable skills, work experience, education, business needs, market conditions, and work location. Compensation and benefits are subject to change and may be modified in the future. More information regarding our benefits, including health, welfare, and retirement programs, is available at www.greenlightnetworks.com/careers/.
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