Coaching, Communication Skills, Consultative Sales, Cross-Selling, Customer Escalations, Customer Relations, Develop and Maintain Customers, Exceeded Sales Goal, Health Plan, Leadership, Long-Term Care, Onboarding, Performance Analysis, Performance Metrics, Product Planning, Product Positioning, Retail Sales, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Management, Sales Operations, Sales Strategy, Sales Training, Solution Sales, Staff Development, Training/Teaching, Treatment Plan, Up-Selling, Website Conversion
Job Title: Sales Manager (Aesthetic & Med Spa)
Pay: $3,000 per month base + commission
Job Type: Full-time
Schedule: 4 days per week (1 Sunday + 3 weekdays), 8–10 hours per day
Work Location: In person
Job Description:
We are hiring an experienced Sales Manager to lead our in-spa sales operations with a strong focus on upselling and cross-selling treatment packages and skincare products. This role is responsible for maximizing revenue by increasing average ticket value, improving conversion rates, and building long-term client programs through consultative selling.
The ideal candidate understands how to turn single treatments into complete care plans and how to position skincare products as essential parts of a client's treatment journey.
Responsibilities:
- Lead and manage the in-spa sales team to meet and exceed monthly sales targets.
- Drive upselling of treatment packages, premium services, and add-on treatments.
- Drive cross-selling of skincare products and post-treatment care solutions.
- Ensure every consultation includes a complete treatment plan and product recommendation.
- Increase average ticket value and conversion rate through effective sales strategies.
- Coach and train the sales team on consultative selling techniques.
- Monitor KPIs such as revenue, close rate, average ticket size, and product sales performance.
- Maintain ethical, client-focused, and solution-based selling practices.
- Collaborate with clinical and spa teams to align treatment offerings and sales goals.
- Handle escalated client concerns professionally.
- Prepare accurate sales reports and performance summaries.
- Support onboarding and continuous development of sales staff.
What You Will Be Selling:
- Treatment packages and multi-session programs
- Memberships and long-term care plans
- Add-on services and upgrades
- Skincare and post-treatment products
Qualifications:
- Proven experience as a Sales Manager, Sales Supervisor, or Senior Sales professional.
- Background in medical spa, aesthetics, wellness, or high-ticket retail sales preferred.
- Strong experience in upselling and cross-selling.
- Excellent leadership, communication, and coaching skills.
- Results-driven and performance-oriented mindset.
- Professional and client-focused approach to sales.
Benefits:
- Base salary plus commission structure.
- Growth and advancement opportunities.
- Ongoing sales and product training.
- Supportive and professional work environment.