Spitzer Ford in Cuyahoga Falls is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. A Sales Manager ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel. Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings. Ensures customer retention and profitability in dealership by training and measuring the performance of salespeople and establishing customer- focused standards.
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
Flexible work schedule - 5 day work week!
Ford product training and ongoing training with Spitzer University
Opportunities for advancement - we love to promote from within the organization!
401K with a 5% employer match
Medical, dental, and vision insurance
Generous paid time off - 80 hours after 1 year of service
Paid uniforms, Name Badges and Business Cards
Employee assistance program
Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the negotiation process with Sales Consultants ensuring that customers understand their vehicle purchase options and pricing
Desk deals based on current offers and incentives
Appraise vehicles for trade
Ability to handle and resolve guest issues or concerns promptly and professionally
Develop, engage, and motivate the team to achieve key goals, performance expectations and best practice processes
Weekly team coaching, reporting and accountability meetings with sales team
Excellent communication skills; ability to communicate and interact effectively with guests and associates from each department within the dealership
Understand, abide by and implement federal, state, and local regulations
Performs other related duties as assigned
Numbers & Facts
Location
Cuyahoga Falls, Ohio
Skills
Best Practicesunmatched
Business Developmentunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Employee Assistance Planunmatched
Federal Laws and Regulationsunmatched
Negotiation Skillsunmatched
People Managementunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Process Managementunmatched
Profit & Lossunmatched
Revenue Growthunmatched
Revenue Planningunmatched
Salesunmatched
Sales Managementunmatched
State Laws and Regulationsunmatched
Strategic Planningunmatched
Vision Planunmatched
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