SALES MANAGER - LEGAL SERVICES

On‑site | Fort Lauderdale, FL | Full‑time | $75,000 base salary + team performance bonus incentives

About the Employer

Mayersohn Law Group is an AV‑rated law firm in Fort Lauderdale known for excellence across Criminal Law, Family Law, Real Estate, Commercial Litigation, and Litigation. The Firm operates in a fast‑paced, growth‑oriented environment and is seeking a strong sales leader to oversee Intake and Inside Sales operations.

Position Overview

If you excel at leading high‑volume phone‑based sales teams, driving measurable outcomes, and improving conversion systems—not just managing activity—this role offers a major step forward.

The Sales Manager oversees a team of remote Intake and Inside Sales professionals, ensuring every stage of the client acquisition process runs efficiently and produces strong conversion results. This role requires a leader who understands how prospects move from initial inquiry to signed engagement and who can elevate team performance through coaching, accountability, and data‑driven decision‑making.

This is a strategic growth role for someone who wants to refine processes, strengthen team capability, and directly influence the Firm’s expansion.

Key Responsibilities

Team Leadership & Performance Management

• Direct and oversee daily Sales and Intake operations.

• Provide continuous coaching, skill development, and structured performance evaluations.

• Set clear expectations, uphold accountability, and maintain a high‑output culture.

• Help build scalable workflows that improve efficiency and client experience.

Quality Control & Operational Excellence

• Review intake and sales calls, consultations, CRM entries, reports, and documentation for accuracy and timeliness - Including all emailed leads, making sure they are responded to promptly.

• Work with the Marketing Coordinator to ensure all marketing and intake data is captured correctly and that non‑retained leads remain in active follow‑up.

• Enforce all SOPs, scripts, and compliance standards; audit missed calls, dropped calls, and follow‑up execution.

• Work with our AI Automator Specialist by conducting routine weekly call grading, quality reviews, and mystery‑shop evaluations.

• Work with the Marketing Coordinator to utilize AI tools and call analytics to identify trends and performance gaps.

Sales Strategy & Conversion Improvement

• Track and interpret metrics related to lead flow, consultations, conversions, referral sources, and case values.

• Provide leadership with insights on lead quality, volume trends, and pipeline movement.

• Role‑play regularly with team members to strengthen closing skills and improve conversion consistency.

Cross‑Functional Collaboration

• Partner with attorneys and leadership to ensure seamless communication between Intake, Sales, and Legal teams.

• Contribute to annual sales and marketing planning and ensure alignment across departments.

How Success Is Measured

• Lead‑to‑consult conversion rate

• Consult‑to‑retainer conversion rate

• Response speed and follow‑up timeliness

• Call quality and grading scores

• Team consistency and accountability

• CRM accuracy and documentation completeness

• Reduction in missed/dropped calls

• Pipeline movement and follow‑up compliance

This role is evaluated on outcomes—not activity.

Qualifications

Required

• 3+ years of sales experience in professional services; call center leadership strongly preferred.

• 3+ years of supervisory experience.

• Strong command of CRM systems and Google Sheets. Clio and GoHighLevel are helpful but not required.

• Excellent communication, organization, and leadership skills.

• Demonstrated traits of top sales leaders: discipline, persistence, accountability, financial motivation, and comfort with difficult conversations.

Preferred

• Legal industry experience is a plus but not necessary.

• Spanish bilingual skills helpful but not necessary.

Compensation & Benefits

• $75,000 base salary + team performance bonus incentives

• Medical, dental, vision, and 401(k) benefits

• Paid holidays and paid time off

• Professional development and training

• A collaborative, supportive, and inclusive culture

About Mayersohn Law Group

Mayersohn Law Group, P.A. is an AV-rated, NAMWOLF-certified South Florida law firm known for excellence in litigation. Founded by Leah Mayersohn, a former prosecutor with decades of high-stakes trial experience, the firm represents clients in Criminal Law, Family Law, Real Estate, and Commercial Litigation.

At MLG, our mission is simple: Relentless where it matters. Deliberate at every turn. This philosophy shapes how we approach every case—pursuing outcomes with tenacity while applying thoughtful, strategic judgment at each step.

Our work is guided by our PATHS core values:
- Purposeful: Every action is intentional and moves the case forward
- Accountable: We take ownership from intake through resolution
- Trustworthy: We handle every matter with discretion and care
- Honest: We communicate clearly, directly, and truthfully
- Strategic: We apply sound judgment and real-world thinking to every case

Our team operates in a direct, fast-paced, and solutions-focused environment. We value professionals who communicate clearly, accept candid feedback, and stay focused on achieving results. We are continuing to grow our litigation team while strengthening our systems, operations, and client service standards. Our firm is built on professionalism, accountability, and strategic execution, with a clear focus on delivering results for our clients.