Our Hampton Inn Norwood property is hiring for a seasoned hospitality sales professional. This is an onsite role 5x a week.

Responsibilities and Duties

• Thepositionisaccountableforproactivelysolicitingandhandlingsalesopportunities.
• Ensuresbusinessisturnedoverproperlyandinatimelyfashionforproperservicedelivery.
• Conductsday-to-dayactivitiesrelatedtosaleswithafocusonbuildinglong-term,value-basedcustomerrelationshipsthat enableachievementof salesobjectives.
• Achievespersonalsalesgoals.
• Follow all company policies and procedures; report accidents, injuries, and unsafe workconditions to manager;
• Ensureuniformandpersonalappearancearecleanandprofessional;
• Maintainconfidentialityofproprietaryinformation;protectcompanyassets.
• Welcome and acknowledge all guests according to company standards; anticipate andaddressguests'serviceneeds;thankguestswithgenuineappreciation.
• Speak with others using clear and professional language; answer telephones usingappropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reachcommongoals.
• Complywithqualityassuranceexpectationsandstandards.
• Identifyandrecommendnewideas,technologies,orprocessestoincreaseorganizationalefficiency, productivity,quality,safety, and/or cost-savings.
• Stand,sit,orwalkforanextendedperiodoftimeorforanentireworkshift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds withoutassistance.
• PerformotherreasonablejobdutiesasrequestedbySupervisors

BuildingSuccessfulRelationshipsthatGenerateSalesOpportunities

• Proactively builds and strengthens relationships with existing and new customers to enablefuturebookings.Activitiescouldincludesalescalls,entertainment,FAMtrips,tradeshows,etc.
• Develops relationships within community to strengthen and expand customer base for salesopportunities.
• Managesanddevelopsrelationshipswithkeyinternalandexternalstakeholders.
• Providesaccurate,complete andeffective turnoverto EventManagement.

EngaginginSalesActivities

• Researchesanddevelopsnewleadsforpropertybusiness.
• Participates in sales calls with members of sales team to acquire new business and/or closeonbusiness.
• Upsells each business opportunity to maximize revenue potential.
• Executes and supports the operational aspects of business booked (e.g., generating proposal,writingcontract, customercorrespondence).

UsingKnowledgeofMarketTrendsandTargetCustomerInformationtoMaximizeRevenue

• Identifiesnewbusinesstoachievepersonalandlocationrevenuegoals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends,supplyanddemand etc.andknows howtosell againstthem.
• Closesthebestopportunitiesforthelocationbasedonmarketconditionsandlocationneeds.
• Gains understanding of the location’s primary target customer and service expectations;serves the customer by understanding their business, business issues and concerns, to offerbetterbusiness solution.

Additional Responsibilities

• Executesbrand’sCustomerServiceStandardsandproperty’sBrandStandards.
• Setsapositiveexampleforguestrelations.
• Interactswithgueststoobtainfeedbackonproductqualityandservicelevels.

EducationandExperience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel andRestaurant Management, or related major; 3 years’ experience in the sales and marketing orrelatedprofessional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and RestaurantManagement, or related major; 1 year of experience in sales and marketing or relatedprofessional area.