Administrative Skills, Emergency Procedures, Fax Machines, File Systems, Follow Through, Housekeeping/Cleaning, Marketing, Organizational Skills, Sales, Sales Management, Systems Administration/Management, Systems Maintenance, Telephone Skills, Typing
Principle Responsibilities & Position Purpose:
Act as a support staff to the Sales and Marketing Department. Will be responsible for filing, answering phones, typing and general office duties.
ESSENTIAL FUNCTIONS
- Distribute contracts, memos, reports, changes, and revisions.
- Copy correspondence or other printed matter.
- Route incoming mail, faxes, and packages.
- Prepare confirmations, thank-you letters, cover sheets, functions information sheets, rooming lists, etc.
- Check and remove all information from Sales Managers out-baskets and keep an update.
- Use the intercom/voicemail system to announce appointments and calls
- Handle and direct all incoming phone calls.
- Handle and type all correspondence.
- Greet guests and direct them to appropriate parties.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
- Follow through on all groups coming into the hotel.
- Maintain a file system the Managers on a monthly basis.
- Prepare detailed group histories for groups that are considering the hotel.
- Maintain office supply orders and par levels.
- Complete other duties as assigned by supervisor to include cross training.
- Report all unsafe conditions immediately.
- Attend all mandatory meetings.
- Follow and know emergency procedures as needed.
- Keep work area clean and organized.
- Maintain a good working relationship with other departments, employees, and guests.
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AT&T Hotel & Conference Center