Analysis Skills, Automation, Business Administration, Business Intelligence, Business Support, Channel Sales, Channel Support, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Visualization Tools, Decision Support, Detail Oriented, Documentation, Finance, Financial Analysis, IBM Cognos, Leadership, Manufacturing, Marketing, Microsoft Excel, Multitasking, Operational Audit, Operational Support, Partner Sales, Performance Metrics, Power BI, Presentation/Verbal Skills, Process Improvement, Product Support, Regional Sales, Reporting Dashboards, Reporting Skills, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Administration, Sales Analysis, Sales Forecasting, Sales Operations, Sales Support, Salesforce.com, Supply Chain, Systems Administration/Management, Tableau, Team Player, Track Customer Issues, Writing Skills
Description
Position at Hearth & Home Technologies, LLC
Hearth & Home Technologies is looking for a Sales Operations Analyst to join our Stoves Business Unit in Lakeville, MN. We are the nation's leading manufacturer and supplier of hearth products, including a wide variety of gas, electric, wood and pellet burning fireplaces, inserts, stoves, and accessories. Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers' needs. Since 1996, we've been dedicated to connecting people through the warmth and comfort of our hearth products.
As one of our four core business units, the Stoves Business Unit brings together top brands such as Harman, Vermont Castings, and Quadra-Fire, now united under one as Forge & Flame, alongside other stove brands. This unit focuses on delivering high-quality, reliable stove solutions, including wood, pellet, and gas models.
The Sales Operations Analyst I supports these priorities by providing data-driven insights, tools, and process support to enable the Stove sales team to perform at a high level. This role partners closely with Sales, Marketing, Finance, and Supply Chain to improve visibility, enhance decision-making, and accelerate revenue growth across the Stove portfolio
Roles & Responsibilities
- Build and maintain sales reporting and dashboards for Stove products, including key performance indicators (KPI) and business performance metrics
- Support analysis that identifies opportunities to accelerate Stove sales growth across channels and markets
- Maintain and enhance tools that support channel coverage, brand performance, and sales territory alignment
- Administer sales systems and platforms, including customer relationship management (CRM) tools such as Salesforce
- Create and maintain process documentation to ensure consistency and ease of use for sales teams
- Identify opportunities to streamline and automate reporting and processes to improve efficiency
- Partner cross-functionally with Sales, Marketing, Finance, and Supply Chain to support Stove business initiatives
- Deliver ad hoc analysis and reporting to support leadership decision-making
- Support voice of customer and feedback mechanisms such as You Talk We Listen (YTWL)
- Contribute to broader Sales Operations priorities and initiatives as needed
What You Bring
- Strong analytical mindset with the ability to translate data into business insights
- High attention to detail and ability to manage multiple priorities
- Effective written and verbal communication skills
- Ability to work in a fast-paced and collaborative environment
- Adaptability and resilience in a changing workload environment
Minimum Qualifications
- Bachelor's degree in business administration, finance, or related field, or equivalent experience
- 0-2 years of experience in sales operations, sales support, finance, or analytics
- Experience creating reports or dashboards
- Proficiency in Microsoft Excel
Preferred Qualifications
- Experience with customer relationship management (CRM) systems such as Salesforce or Geopointe
- Experience with data visualization tools such as Tableau, Cognos Business Intelligence (BI), or Power BI
- Exposure to process improvement, automation, or tool development
- Experience supporting consumer products, manufacturing, or channel-based sales environments
Why Join HHT Stoves
- Direct impact on a core product category with strong market presence
- Opportunity to partner across commercial and operational teams
- Exposure to end-to-end sales processes from forecasting through execution
- Strong foundation for career growth in sales operations, analytics, or commercial strategy
In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [email protected]. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.