Sales Operations - Branch Manager

Helix Traffic Solutions, LLC

Knoxville, TN

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JOB DETAILS

SKILLS

Administrative Skills, Budget Management, Business Growth, Business Support, Cellular Telephone, Certified Case Manager (CCM), Coaching, Communication Skills, Construction, Construction Control, Construction Management, Construction Project Management, Construction Projects, Construction Support, Continuous Improvement, Corporate Compliance, Corporate Policies, Customer Satisfaction, Customer Service Operations, Disciplinary Action, Equipment Maintenance/Repair, Establish Priorities, Event Management, High School Diploma, Human Resources, Inventory Management, Laptop PC, Leadership, Logistics, Maintain Compliance, Multitasking, On Site Support, Operational Improvement, Operational Strategy, Operations, Operations Management, Organizational Skills, People Management, Performance Management, Profit & Loss, Project Execution, Project Management Professional (PMP), Project Tracking, Project/Program Management, Quality Control, Quality Metrics, Regulations, Regulatory Compliance, Rentals, Retail Management, Roadway Construction, Safety/Work Safety, Sales Operations, Staff Development, Team Player, Time Management

LOCATION

Knoxville, TN

POSTED

1 day ago

Join Helix Traffic Solutions - Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We're not just placing cones-we're rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.

About Superior Traffic Control

Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.

Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.

Our services and capabilities include:

Traffic control equipment and accessories available for subcontract, rental, or purchase
An in-house sign fabrication shop producing MUTCD-compliant and specialty signage
Expert guidance on proper signage use to ensure full regulatory compliance
Traffic control services for construction sites and special events of all sizes
End-to-end support for events, including planning, installation, and on-site management

With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas-ensuring timely, reliable support when and where it's needed.

Why Work with Helix & Superior Traffic Control?

We're a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You'll find:

A strong culture of safety, professionalism, and accountability
Hands-on work supporting both roadway safety and high-profile events
Opportunities for training, advancement, and internal mobility
The support of a national organization with strong local presence

What to Expect

Our work is fast-paced, hands-on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you're dependable, safety-focused, and looking for a career with purpose, we'd be proud to have you on our team.

The Branch Manager is responsible for leading the day-to-day operations of the branch while ensuring exceptional customer service, operational efficiency, project profitability, and regulatory compliance. This leadership role oversees project execution, staff management, scheduling, safety, inventory, and branch performance while fostering a culture of accountability, teamwork, and continuous improvement.

Key Responsibilities

Oversee all daily branch operations to ensure efficiency, productivity, and customer satisfaction.
Supervise the Administrative Assistant and Superintendent, providing leadership, coaching, and performance management.
Manage project execution, including profitability, ticket verification, quantity reviews, and overall project performance.
Monitor project progress, workforce productivity, and compliance with company policies and safety regulations.
Oversee the scheduling and dispatch of field crews to maximize operational efficiency.
Coordinate logistics for equipment, materials, and jobsite resources.
Manage sign shop operations and maintain accurate inventory control.
Ensure consistent implementation and enforcement of company policies and procedures, particularly regarding human resources, safety, and quality control.
Assist with recruiting, hiring, employee development, performance counseling, disciplinary actions, and terminations as needed.
Take an active, hands-on role in construction management to ensure projects are completed safely, on schedule, and within budget.
Provide leadership and oversight for branch personnel while supporting company-wide initiatives and operational improvements.
Identify opportunities to improve branch performance, increase profitability, and support business growth.
Perform other duties as assigned by company leadership.

Qualifications

Required

High School Diploma or equivalent.
Strong leadership, organizational, and communication skills.
Experience managing operations, construction projects, or field service teams.
Ability to prioritize multiple projects in a fast-paced environment.
Commitment to workplace safety and quality standards.

Preferred

Project Management Professional (PMP) certification.
Certified Construction Manager (CCM) certification.
Experience in traffic control, roadway construction, or heavy civil construction.

Benefits

Health insurance eligibility after 60 days of employment.
Employer-matching 401(k) retirement plan.
Discretionary Paid Time Off (PTO).
Paid holidays.
Company-provided truck, laptop, and cell phone.
Performance-based bonus opportunities.
Career advancement opportunities-we promote from within.

Superior Traffic Control, LLC is committed to providing a safe, professional, and rewarding work environment where employees have the opportunity to grow their careers while contributing to the successful completion of critical infrastructure projects.

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.

About the Company

Helix Traffic Solutions, LLC

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